Make or Break Moments

MARCH 17, 2010

Patton Imagine if we did four things differently: Provided the whys and wherefores of the task at hand with all of the information necessary or information about who they need to go to for more clarification Asked employees for their thoughts Listened with interest Then let them have at it!

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JULY 16, 2010

Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. You can read more info about this circulating scam at the following sites: [link] [link] [link] [link] Deborah Chaddock Brown said, Thanks Caitlin for your dose of reality.

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APRIL 14, 2010

For more information visit SA-consulting group. Tags: Almas Jiwani , Cleveland , collaborate , economic development trade summit , Elite Women around the world , make connections , Ohio , Tina Jesson Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

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FEBRUARY 4, 2010

Great name and as it turns out – great information. Jean’s point – take the time to match an appropriate message to customers based on the information already gathered. I just took a visit and found an interesting blog post on connecting the customer data gathered with the marketing message delivered.

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Make or Break Moments

JUNE 16, 2010

Tags: being right , keep customers happy , Perceptions Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

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AUGUST 10, 2010

This can take any number of forms beyond the obvious such as prompt, informed attention by capable associates, the right products available when needed, etc. Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

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AUGUST 13, 2010

SUBSCRIBE home Bio Products Speaker for Hire Speaking Calendar Testimonials Monthly e-News Blogroll AllBusiness Customer Service Articles Alltop Customer Service AllWrite Ink Articles by DCB Church of the Customer Customer Care Institute Customer Experience Crossroads Customer Service Articles Customer Service Point Marketing 4 Business Open Forum (..)

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Professional Assistant Blog

NOVEMBER 20, 2009

To do this, open up your scheduled meeting in the calendar that you are using and click on “Forward as iCalendar&#. Posted on 30 December, 2009 12:55 AM The Professional Assistant Hi, You are only passing on updated information as an e-mail. Thanks, Richard Posted on 4 January, 2010 11:32 AM soruba Thanks for the information.

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Make or Break Moments

JANUARY 21, 2010

Yet the Internet is where our prospects and customers seek information and make decisions about potential vendors or companies with which they’ll do business. Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. So how do you tell your story?

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Make or Break Moments

JANUARY 5, 2010

Tags: active listening , customers needs , individual customer , irate customers Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

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JANUARY 4, 2010

As the confidence increases a wiser, more informed and perhaps cautious consumer is now looking for ways that banks can help them save and be more effective with their hard earned dollars. How are you sharing that information? What new things do your customers want to know? Where is it in on your website? Is it easy to find?

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JUNE 12, 2010

Here’s what the group had to say: Some use social MEDIA as another way to push information out. When we think of networking, we think of a give and take of information. They focus on the word “media&# as an extension of their marketing/media campaign and ignore the word “social&# altogether.

Social Media 100

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Make or Break Moments

MAY 4, 2010

She provided lots of great information about using the meta tags in your website to drive SEO traffic and the importance of adding new content to your site daily. I’m expecting a digital version of the handouts from Wendy and Joe shortly and will update this post with that information.

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Make or Break Moments

MAY 3, 2010

A friend of mine and I checked it out – taking a sip while reading the bottle information. Tags: first impression Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. Interesting. The packaging is unique. The name is unpronouceable without instructions. LIKE NOTHING.

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AUGUST 7, 2010

Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. Anyway – happy day, my dear customers. You are truly a treasure in my life!

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MAY 24, 2010

Tags: doing it right , making it right , Mark Twain Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

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APRIL 19, 2010

Tags: customer relationship quiz , customer relationships , customer service Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

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JANUARY 19, 2010

Tags: General Foods International Coffee , mocha frappuccino , Starbucks , Weight Watchers Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

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FEBRUARY 8, 2010

I’d be interested in your thoughts regarding the latest information. All the best, Dennis Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

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AUGUST 18, 2010

Norma Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. Great meeting to learn about new sites, new social media techniques.

Social Media 100

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Make or Break Moments

JULY 27, 2010

Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. This article ( [link] ) points out 20 words that can also make a huge impact on customer perceptions.

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MARCH 13, 2010

Tags: consistent name , customers find you , KnowEm Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

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Make or Break Moments

JULY 20, 2010

Tags: customer experience , customer loyalty , customer service , put customers first , repeat business Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

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JUNE 27, 2010

Tags: building customer relationships , customer service , strategy Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

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Make or Break Moments

JUNE 8, 2010

Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. It has been suggested that I fire my cameraman and invest in a tripod and remote control.

Customer Service 100

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Make or Break Moments

JUNE 4, 2010

Tags: create a landing page , Deborah Chaddock Brown , Name Cheap , own your brand Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

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Make or Break Moments

JANUARY 12, 2010

Tags: CBC , Entertainment Weekly , new shows for 2010 , reality television , Undercover Boss , Waste Management Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

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Make or Break Moments

JUNE 2, 2010

Tags: bad customer experiences , mobile devices , real time reviews , social media , Twitter Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Social Media 100

Social Media Customer Service 2009 2008 100

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JANUARY 29, 2010

In the end,we all commented about the wealth of information that had been shared and in particular, how some so experienced, were willing to share what they knew with those just starting out. We shared resources and websites/blogs that we’d found of value like Nathan Kievman with Link Strategies Group and Frank Kern’s videos.

Learning 100

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Make or Break Moments

MARCH 12, 2010

Tags: active listening , customer service lessons Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

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Make or Break Moments

APRIL 30, 2010

Here is the link to the audio instruction for completing the questionnaire. Next – let’s make sure we have all of our account information in a convenient location. We start by filling out a quick questionnaire.

Social Media 100

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Make or Break Moments

JANUARY 1, 2010

Tags: Chris Brogan , Goal Setting , new year , resolutions Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

2010 100

2010 2009 Customer Service 2008 100

Make or Break Moments

APRIL 14, 2010

Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. a2a_linkname=document.title;a2a_linkurl="[link] Blogroll [.]

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Make or Break Moments

AUGUST 17, 2010

Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. I’m just saying… Tags: Missed Moments , saying thank you , thank you notes Shriram Ayyar said, Well said.

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Make or Break Moments

MARCH 9, 2010

Tags: BusinessWeek , customer first , customer focused , USAA Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

Customer Service 2010 2009 Attire 100

Make or Break Moments

JULY 16, 2010

Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. Have you ever been in sales? As this piece ( [link] ) suggests, you’ve sometimes got to do a little more to earn referrals and loyalty.

Customer Service 100

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Make or Break Moments

FEBRUARY 22, 2010

Tags: customers first , employee indifference , employee rudeness , LinkedIn Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

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