Make or Break Moments

DECEMBER 25, 2009

Their favorite product line or their favorite booth in the restaurant. Our customers feel the same way. It is the simple touches – remembering their name or how they take their coffee. Or just greeting them with pleasure in your voice so they know they are valued.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

MAY 4, 2010

Starting with the generous sponsors: Avitae, Nickles Bakery , Stancato’s Italian Restaurant and the Cuyahoga Valley Career Center. Well, this past weekend at Podcamp Cleveland EVERYONE was giving away stuff for free. They donated space, food and beverages for the few hundred who came to present and participate.

Customer Service 100

Customer Service 2009 2008 Social Media 100

Make or Break Moments

MAY 20, 2010

I had been inspired by Bench’s baseball career and read his book Catch You Later which also offered up some pretty encouraging thoughts that helped me through that rough patch. It was a transition year in my life and baseball, America’s pastime, seemed like the best way to transition from one phase of my life to another.

Customer Service 100

Customer Service 2009 2008 2010 100

The Small Business Blog

JANUARY 20, 2010

Steve Said on January 26th, 2010 at 3:38 pm I often find that CI is overlooked by small businesses especially regarding restaurants for example. Say you have a competing restaurant a few blocks away. Sponsors Advertise Here? Digg Furl Netscape Yahoo!

2007 100

2007 2008 2010 2006 100

Office Dynamics

DECEMBER 4, 2011

Because every kitchen, restaurant, dorm, cart, cafeteria and take-out joint have salt and pepper always available whether in paper packets, crystal or even those tall-necked Corona bottles with perforated tops! Nancy runs a creative writing and editing business, “Phrase, Ink” and published her first poetry book, “Paper Wait” in 2008.

Administrative Professionals 100

Administrative Professionals Restaurants 2008 Project Management 100

The Small Business Blog

SEPTEMBER 19, 2009

A YouTube channel reviewing local restaurants. A café for aspiring filmmakers to congregate and show their work to receive feedback. A clothes-sharing website for high-value items such as shoes. An impartial advice line for people purchasing consumer electronics. Keep other people’s elderly relatives company for a small fee.

2009 100

2009 2007 2008 2006 100

Loosely Speaking

JUNE 2, 2010

Tara and I took this episode’s theme to heart and made sure that portions of it were recorded in numerous locations: her office, my office, a local restaurant, and in Phoenix Arizona. (Scroll down to read more about our sponsor.). While we were out and about we had a terrific time and hope you’ll enjoy the varied locations, too.

2005 100

2005 2010 2006 Restaurants 100

On The Job

DECEMBER 31, 2008

While I thought about writing an uplifting, inspirational post today -- the last day of 2008 -- the truth is that I'm very much a realist at heart. The Chinese restaurant being run out of your meeting room is playing havoc with your diet. I do have great hopes for 2009. Those perms smell terrible.

2009 100

2009 Restaurants 2008 Equipment 100

Laughing all the Way to Work

NOVEMBER 9, 2008

.© Copyright Patricia Robb 2010 9 November, 2008 Contest! Just before my book was published I promised I would have a contest on my blog and someone could win a copy of my book. Here is how you can win: The tenth person to e-mail me at pattyannrobb@rogers.com will receive a free copy of my book. I am remiss.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

The Small Business Blog

NOVEMBER 30, 2009

The Latest Entrepreneurial Fantasy Is Selling Cupcakes : Move over restaurants and bed-and-breakfasts. Stimulus cash runs out for loan s: The stimulus cash that helped boost small business lending this year just ran out. A new fantasy seems to have taken hold for people who long to own their own business: the cupcakery.

2009 100

2009 UPS 2008 2007 100

The Small Business Blog

MARCH 20, 2008

by Stefan Töpfer on Mar 20, 2008 I always enjoy the opportunity to meet entrepreneurs out in the field, during speaking engagements, trade-shows and other events. Entrepreneurship live and kicking! After 30 years in business I still get a buzz out of conversations with young and just starting business owners. — ST.

2008 100

2008 2007 2006 2009 100

The Small Business Blog

JANUARY 13, 2010

I’ve got 26 restaurants within a mile of me, and many are on the same three streets! (in Tim Read Said on January 26th, 2010 at 12:32 am Collaboration is obviously better than conflict – look at how estate agents set up near each other. in Crystal Palace, London, UK if you’re wondering!). Sponsors Advertise Here?

Collaborate 100

Collaborate 2007 2010 2008 100

Laughing all the Way to Work

NOVEMBER 10, 2008

© Copyright Patricia Robb 2010 10 November, 2008 We have a winner! The 10th person was someone by the first name of Tammy and once I get her address I will be sending her a copy of the book. I finally had a chance to sit down and read your book over the holiday. Lets enjoy our day together.© Well that didnt take long.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

MAY 16, 2010

Do you ever get a meeting request and an agenda has not been provided, or if it is a teleconference the call-in details have not been given or the boardroom hasnt been booked for an internal meeting? When booking meetings ownership of the meeting has to be established. Is the boardroom booked? Whose responsibility is it anyway?

Agenda 100

Agenda Time Zones International IAAP 100

Laughing all the Way to Work

JANUARY 1, 2009

As we head into the New Year it will be easy to forget and put 2008 instead of 2009. About Me Ottawa, Canada View my complete profile Click on the image to order my book Laughing All The Way to Work from Amazon All royalties go to the Canadian Cystic Fibrosis Foundation What some people are saying about the book.

Time Zones 100

Time Zones 2009 IAAP 2008 100

The Small Business Blog

NOVEMBER 13, 2007

One of the obstacles I came up against was that I had to order wine in serious ‘bulk’ I naively thought I could order a couple of cases from a few hand picked wine farms and start my ’small business’ by selling these cases to restaurants, gaining trust and loyalty and slowly building up a customer base.

2007 100

2007 2008 2009 2006 100

Laughing all the Way to Work

JANUARY 10, 2010

About Me Ottawa, Canada View my complete profile Click on the image to order my book Laughing All The Way to Work from Amazon All royalties go to the Canadian Cystic Fibrosis Foundation What some people are saying about the book. I finally had a chance to sit down and read your book over the holiday. Excellent material!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 28, 2009

About Me Ottawa, Canada View my complete profile Click on the image to order my book Laughing All The Way to Work from Amazon All royalties go to the Canadian Cystic Fibrosis Foundation What some people are saying about the book. I finally had a chance to sit down and read your book over the holiday. Excellent material!

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Laughing all the Way to Work

SEPTEMBER 19, 2008

© Copyright Patricia Robb 2010 19 September, 2008 Using a Bring-Forward System to Help Organize Your Boss Of all the articles I have written, the one I wrote on the bring-forward system by far gets the most views. September 19, 2008 Patricia Robb said. September 20, 2008 Anonymoussaid. Lets enjoy our day together.©

Time Zones 100

Time Zones 2008 IAAP Calendars 100

Laughing all the Way to Work

SEPTEMBER 29, 2008

© Copyright Patricia Robb 2010 29 September, 2008 Cystic Fibrosis Hello Readers, My great nephew Owen has recently been diagnosed with Cystic Fibrosis. In the meantime, I have decided to donate the royalties on any sales of my book to the Canadian Cystic Fibrosis Foundation. My book is currently available on Amazon.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 17, 2008

© Copyright Patricia Robb 2010 17 December, 2008 Anyone can be an Administrative Assistant, right? Americanfolder.com Custservice@Americanfolder.com December 18, 2008 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Lets enjoy our day together.© 5, 2010 at 12 p.m.

Time Zones 100

Time Zones Filing IAAP 2008 100

Laughing all the Way to Work

APRIL 5, 2010

About Me Ottawa, Canada View my complete profile Click on the image to order my book Laughing All The Way to Work from Amazon All royalties go to the Canadian Cystic Fibrosis Foundation What some people are saying about the book. I finally had a chance to sit down and read your book over the holiday. Excellent material!

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MAY 31, 2009

About Me Ottawa, Canada View my complete profile Click on the image to order my book Laughing All The Way to Work from Amazon All royalties go to the Canadian Cystic Fibrosis Foundation What some people are saying about the book. I finally had a chance to sit down and read your book over the holiday. Excellent material!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

MARCH 20, 2010

About Me Ottawa, Canada View my complete profile Click on the image to order my book Laughing All The Way to Work from Amazon All royalties go to the Canadian Cystic Fibrosis Foundation What some people are saying about the book. I finally had a chance to sit down and read your book over the holiday. Excellent material!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 28, 2010

About Me Ottawa, Canada View my complete profile Click on the image to order my book Laughing All The Way to Work from Amazon All royalties go to the Canadian Cystic Fibrosis Foundation What some people are saying about the book. I finally had a chance to sit down and read your book over the holiday. Excellent material!

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 27, 2010

About Me Ottawa, Canada View my complete profile Click on the image to order my book Laughing All The Way to Work from Amazon All royalties go to the Canadian Cystic Fibrosis Foundation What some people are saying about the book. I finally had a chance to sit down and read your book over the holiday. Excellent material!

PowerPoint 100

PowerPoint Time Zones IAAP 2010 100

Laughing all the Way to Work

APRIL 22, 2009

About Me Ottawa, Canada View my complete profile Click on the image to order my book Laughing All The Way to Work from Amazon All royalties go to the Canadian Cystic Fibrosis Foundation What some people are saying about the book. I finally had a chance to sit down and read your book over the holiday. Excellent material!

Administrative Professionals 100

Administrative Professionals Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 13, 2010

About Me Ottawa, Canada View my complete profile Click on the image to order my book Laughing All The Way to Work from Amazon All royalties go to the Canadian Cystic Fibrosis Foundation What some people are saying about the book. I finally had a chance to sit down and read your book over the holiday. Excellent material!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 7, 2010

About Me Ottawa, Canada View my complete profile Click on the image to order my book Laughing All The Way to Work from Amazon All royalties go to the Canadian Cystic Fibrosis Foundation What some people are saying about the book. I finally had a chance to sit down and read your book over the holiday. Excellent material!

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

JANUARY 23, 2010

About Me Ottawa, Canada View my complete profile Click on the image to order my book Laughing All The Way to Work from Amazon All royalties go to the Canadian Cystic Fibrosis Foundation What some people are saying about the book. I finally had a chance to sit down and read your book over the holiday. Excellent material!

Time Zones 100

Time Zones IAAP AT&T 2010 100

Laughing all the Way to Work

JULY 9, 2010

My idea of relaxing is reading a book on my new deck so I will leave the chopping to those better qualified than me :) Posted by Patricia Robb at 2:10 PM Labels: checklists , meeting preparation , planning ahead Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept.

Time Zones 100

Time Zones IAAP Holidays International 100

Laughing all the Way to Work

OCTOBER 14, 2008

© Copyright Patricia Robb 2010 14 October, 2008 October 15th, Blog Action Day: Poverty I am participating in Blog Action Day and the theme this year is Poverty. I finally had a chance to sit down and read your book over the holiday. Lets enjoy our day together.© Excellent material! I'm in a bad mood, pass it on.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 27, 2009

About Me Ottawa, Canada View my complete profile Click on the image to order my book Laughing All The Way to Work from Amazon All royalties go to the Canadian Cystic Fibrosis Foundation What some people are saying about the book. I finally had a chance to sit down and read your book over the holiday. Excellent material!

Time Zones 100

Time Zones IAAP Meeting Minutes Google 100

Laughing all the Way to Work

OCTOBER 4, 2008

© Copyright Patricia Robb 2010 4 October, 2008 Kings and Queens of the Office A friend was telling me about an Executive Assistant who has taken on a superior attitude at work and seems to think she is the Queen, looking down her nose on all her subjects, the other assistants. Lets enjoy our day together.© Excellent material!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 8, 2009

If it is an internal meeting, has a meeting space been booked? Do you need to book it or were you provided with location. When the meeting date is secured, provide participants with location and time, purpose of meeting and ensure space is booked. I finally had a chance to sit down and read your book over the holiday.

Time Zones 100

Time Zones IAAP International Calendars 100

Laughing all the Way to Work

OCTOBER 31, 2009

About Me Ottawa, Canada View my complete profile Click on the image to order my book Laughing All The Way to Work from Amazon All royalties go to the Canadian Cystic Fibrosis Foundation What some people are saying about the book. I finally had a chance to sit down and read your book over the holiday. Excellent material!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JULY 12, 2010

About Me Ottawa, Canada View my complete profile Click on the image to order my book Laughing All The Way to Work from Amazon All royalties go to the Canadian Cystic Fibrosis Foundation What some people are saying about the book. I finally had a chance to sit down and read your book over the holiday. Excellent material!

2010 100

2010 Interviewing Time Zones IAAP 100