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Expert’s Corner: Delivering Voice of the Customer

Customers Rock!

APRIL 14, 2010

Countless reports and case studies have proven this linkage. A recent report that caught my attention is Watermark Consulting’s 2007-2009 performance analysis, which examines Forrester’s 2007 Customer Experience Index and shows how customer experience leaders outperform laggards in the stock market.

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Coworking Labs - Our New Research Blog for our Coworking Project

Small Business Labs

JUNE 4, 2010

Defining Small Business Innovation 2010 Top 10 Small Business Trends Intuit Future of Small Business Resources The Changing Face of Entrepreneurs The Connected World of Entrepreneurs Disclosure Policy Emergent Research works with corporate, government and non-profit clients.     Our project plan is to: 1. 

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