The Small Business Blog
MARCH 23, 2010
Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them. So, listen to them.
Professional Assistant Blog
JULY 17, 2009
Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010 Were all human and should treat each other that way.
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Success
NOVEMBER 24, 2022
A fabulous story like that shows what great customer service looks like, and it could be used for all kinds of reputation-building,” he says. Tony Lamb loves telling the story of how he was inspired to start Kona Ice, the gourmet ice cream truck franchise he launched in 2007. Kona Ice: Story time for franchisees.
The Small Business Blog
NOVEMBER 4, 2008
FPB warns that removing ‘green’ fuel tax incentive will further alienate small firms : The FPB is questioning the Government’s commitment to helping small firms switch to environmentally friendly fuels, following an announcement in the 2008 Budget that it is to remove a tax incentive for investing in ‘green’ biofuels.
The Small Business Blog
FEBRUARY 7, 2008
« Government – Small Business Quote of the Day Small Business Start-Up Checklist – Time Management » « Previous Entries This entry was posted on Wednesday, July 2nd, 2008 at 12:30 pm and is filed under SME News Round-up. You can follow any responses to this entry through the RSS 2.0 Digg Furl Netscape Yahoo!
Small Business Labs
APRIL 4, 2017
A key reason we started following coworking back in 2007 was it provided a flexible alternative to the traditional long term commercial office lease. Coworking turned a fixed cost (long term lease) into a variable cost (month to month membership).
The Small Business Blog
AUGUST 8, 2010
They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Explaining it to potential customers should become second nature to them. Everyone in a small business is part of the selling team.
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