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Service Untitled» Blog Archive » Book Review: Exceeding Customer.

Service Untitled

Three questions pertaining to customer service became staples: How satisfied were you? Bottomline: The book clearly explains starting and managing a company with practical and useful advice aimed towards customer service and employee satisfaction. What could we have done to improve our service? What do you think we do especially well?

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What happens to your website if you die | Men With Pens

Men With Pens

Twitter,Facebook, your project manager, your to-do list app, Google Analytics, your bookkeeping software, or your email accounts? I am managing quite a number of web sites, blogs, pages, dealing with several payment system accounts and so on. And even if they did, they may not know where to look for it. Voodoo, I tell you.

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