The Small Business Blog

DECEMBER 20, 2009

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player.

2007 100

2007 2008 2009 2006 100

The Small Business Blog

NOVEMBER 2, 2009

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player.

2009 100

2009 UPS 2007 2008 100

The Small Business Blog

OCTOBER 26, 2009

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player.

2009 100

2009 UPS 2007 2008 100

Loosely Speaking

JULY 26, 2010

Karen Richmond , owner (pictured at right), opened the doors of her inviting historic downtown Prescott location in January 2006 and since then has won six awards for Best Coffee and Coffee House in the Prescott area. Online: www.cupperscoffee.com Phone: 928.445.1636. Episode 3: Prepping to Attend Industry Events (April 2010).

2010 100

2010 Interviewing 2006 Restaurants 100

The Small Business Blog

NOVEMBER 23, 2009

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player. — ST.

UPS 100

UPS 2007 2008 2009 100

The Small Business Blog

DECEMBER 7, 2009

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player.

2009 100

2009 UPS 2007 2008 100

The Small Business Blog

APRIL 20, 2010

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

JANUARY 20, 2010

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player.

2007 100

2007 2008 2010 2006 100

The Small Business Blog

MARCH 11, 2008

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Skills needed: Experience is the key to success in this industry.

UPS 100

UPS 2008 2007 2006 100

The Small Business Blog

DECEMBER 14, 2009

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player.

2009 100

2009 UPS 2007 2008 100

The Small Business Blog

MAY 10, 2006

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player.

2006 100

2006 2008 2007 2009 100

The Small Business Blog

FEBRUARY 23, 2010

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

OCTOBER 26, 2007

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Industries like fast food, for example, have turnover of well over 100%.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

NOVEMBER 19, 2007

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player.

2007 100

2007 2008 2009 2006 100

The Small Business Blog

MAY 20, 2008

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player.

UPS 100

UPS 2008 2007 2009 100

The Small Business Blog

FEBRUARY 2, 2009

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player.

2009 100

2009 2007 2008 2006 100

The Small Business Blog

APRIL 1, 2008

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Notes: Customer retention is the key to success in this industry.

2008 100

2008 UPS 2007 2009 100

The Small Business Blog

JUNE 29, 2006

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player.

Legal 100

Legal 2006 2007 2008 100

The Small Business Blog

NOVEMBER 9, 2009

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player.

2009 100

2009 2007 2008 2006 100

The Small Business Blog

MAY 31, 2006

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player.

2006 100

2006 2007 2008 2009 100

The Small Business Blog

JANUARY 22, 2008

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player.

2008 100

2008 2007 2009 2006 100

Service Untitled

JULY 7, 2010

A customer service applicant might be asked, “If you worked at American Express, how would you give a hug to a card member over the phone?&# Engaging customers with social media while building customer service Customer loyalty generally follows outstanding customer service. At a local.

Credit Card 40

Credit Card Customer Service Postal Service FedEx 40

Service Untitled

OCTOBER 7, 2010

In this part, Doria talks more about the American Express culture, share some things are unique to American Express call centers, talks about how American Express engages with social media and gathers customer feedback, and finally, how she interacts with customers personally. Question: Do you use social media in servicing?

Interviewing 40

Interviewing Customer Service Social Media Credit Card 40

The Small Business Blog

NOVEMBER 19, 2007

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player.

2007 100

2007 2008 2009 2006 100

The Small Business Blog

FEBRUARY 12, 2008

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One of them i thought of is the legal industry.

2008 100

2008 2007 2009 2006 100

The Small Business Blog

MAY 8, 2006

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player.

2006 100

2006 2009 2007 2008 100

The Small Business Blog

NOVEMBER 16, 2007

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player.

2007 100

2007 2008 2009 2006 100

Men With Pens

OCTOBER 14, 2010

A few months ago, I was at an event organized by Digital Book World , an industry publication where I used to work. Social media can be overwhelming, frustrating and time consuming. If you’re wondering how you can network better or why your social media profiles aren’t bringing in leads, take a look at how you’re using them.

Social Media 40

Social Media Networking Twitter Yahoo 40

Service Untitled

FEBRUARY 17, 2010

No matter what industry or company you work for, however, people are going to expect friendly service at the very least. Maria Palma is a professional writer and entrepreneur who spent 13+ years in the retail service industry as a salesperson and manager before venturing out on her own and starting her own businesses. At a local.

Customer Service 40

Customer Service Etiquette 2010 Social Media 40

The Small Business Blog

AUGUST 16, 2007

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player.

2007 100

2007 2008 2009 2006 100

The Small Business Blog

SEPTEMBER 22, 2007

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player.

2007 100

2007 2008 2009 2006 100

Service Untitled

MARCH 22, 2010

This very successful store’s unique business practices and philosophies have been written about in countless books and magazines over the years and from visiting the store or dealing with them over the phone or online, you can tell why. I’ll be anxious to hear how this new model works in the hotel industry. At a local.

Customer Service 40

Customer Service Policies Purchasing AT&T 40

The Small Business Blog

OCTOBER 1, 2007

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player.

2007 100

2007 2008 2009 2010 100

Service Untitled

JUNE 24, 2010

Due to our strong involvement in pro audio and the music industry, it’s natural that many employees are also very talented musicians or music aficionados – thus many Sennheiser internal conferences often end with sizable jam sessions after the official part is done. Let’s also not forget about the benefits of new media in this context.

Interviewing 40

Interviewing Customer Service 2010 Etiquette 40

Men With Pens

JULY 14, 2010

And you can become visible by getting involved in your professional community, attending trade association meetings, entering industry contests and award shows, writing articles, giving speeches, publishing an informative blog , generating news about your business, and staying in touch with former clients. You have to be visible.

2010 40

2010 AT&T Fax Social Media 40

Men With Pens

MARCH 23, 2010

Because we’re sure you’re a really awesome person with an interesting take on your industry and lots of good reasons your business is way better than the competition’s. Is Social Media Marketing Right for Your Business? I’m imagining that happening where someone called me on the phone IN MY OWN VOICE.

2010 40

2010 AT&T Interviewing Social Media 40

Men With Pens

MAY 19, 2010

Turn off the phone while working and don’t answer every call. Limit your social media activity and try not to be omnipresent all the time. Let the answering machine pick up the phone and focus on getting that work out of the way. Close the door to your office to signal you’re busy. Go on a wild rampage.

2010 40

2010 AT&T Email Customer Service 40