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Shaping Sara Blakely: Meet the Billionaire Founder of Spanx

Success

Spanx: From concept to creation The idea for Spanx came about in 1998, when Blakely—who was selling fax machines door to door in Florida—wanted to eliminate panty lines showing through her cream-colored slacks. I quit my day job selling fax machines on Oct. The story of her success is remarkable. I was on her show in November.

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Service Untitled» Blog Archive » Attitude makes the difference in.

Service Untitled

We call a business at 4:45 and the person answering the phone can’t email or fax the relevant paperwork because everyone is getting ready to close the office at 5:00. Maybe it’s time for a bit of attitude adjustment? Think of it this way if you would. You can follow any responses to this entry through the RSS 2.0

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Service Untitled» Blog Archive » How Customer Service Can Create.

Service Untitled

Even the most loyal brand ambassador will find it hard convincing you to buy a fax machine in this digital age rather than using a piece of software. on the other hand, if the product is inferior to similar products in the market, but is more than made up by quality service the condition is still met.

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Service Untitled» Blog Archive » Customer perks for poor customer.

Service Untitled

Of course the main factors of incompetence, rudeness, minimal training, and economic cutbacks have made their profound impact on negative customer service experiences, so why not help ourselves feel better, help to improve the company’s customer service, and earn some perks at the same time?