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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. But, what makes good customer service? keep it up.

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Getting Fired Up!

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Getting Fired Up! So, now it’s more important than ever to get your team fired up. If you want your staff to work harder then step it up a notch yourself. OnlineOffice: Overview Get the Flash Player to see this player. It is the only means.”

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Service Untitled» Blog Archive » Improving customer service.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. If customer service telephone personnel have been taught just to deliver identical conversations and not have the ability to capitalize on their own personal styles, chances are the needs of the consumer are not being addressed.

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Service Untitled» Blog Archive » Customer Service Pet Peeves

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Some of the major examples included: Phone problems (long hold times, annoying hold music, getting disconnected, blind transfers, etc.) Employees that aren’t happy to see customers (rude, disaffected, unhappy, etc.)

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Service Untitled» Blog Archive » Customer service technology can.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. The software is able to predict how interested a customer is in one’s product and when to stop, within a minute if a customer is getting angry; the computer will then suggest the representative end the call.

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Small Business World News Round-up – 209/11/24

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Standing up for small businesses :It’s been a tough year for small businesses in California. Even when your phone rings and visitors come to your shop or website – you have no sale until the order is signed or the money handed over.

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Small Business World News Round-up - 2009/11/10

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Organizations are working to help them size up. Ideas – Small Business Quote of the Week » « Previous Entries This entry was posted on Tuesday, November 10th, 2009 at 8:00 am and is filed under SME News Round-up. — ST.

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