The Small Business Blog

JANUARY 13, 2010

Not surprisingly this group includes mentors within his own industry, but what is unique about Scudamore is that some of these mentors run the businesses he competes against every day. Working in tandem with your competitors has benefits in addition to getting a good beat to what’s happening in your industry. Think airline alliances.

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The Small Business Blog

NOVEMBER 8, 2009

Steven Said on November 11th, 2009 at 1:04 pm These are all great tips but another tip I would like to offer is to see what courses your industry association or governing body are offering or whether they can recommend any training providers specialising in your industry. Digg Furl Netscape Yahoo!

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The Small Business Blog

FEBRUARY 28, 2010

It is such an important point that you make about gaining testimonials from your first customers, but I also think those customers should be asked about their contacts in their industry and see if you can sell to their contacts. An excellent way for quick growth – recommendations! Digg Furl Netscape Yahoo!

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The Small Business Blog

NOVEMBER 2, 2009

Business cuts back on training and hours in bid to hang onto staff : A new survey by the Australian Industry Group has revealed that a third of companies are planning to cut their training budgets in the next 12 months, as entrepreneurs fight… India Inc’s business confidence surges, says CII : The business confidence of India Inc.

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The Small Business Blog

OCTOBER 26, 2009

Start-ups to save the UK economy says Digby Jones : The former head of the Confederation of British Industry (CBI), Lord Digby Jones, claims that small businesses alone will rescue the struggling UK economy. Digg Furl Netscape Yahoo! My Web StumbleUpon Google Bookmarks Technorati BlinkList Newsvine ma.gnolia reddit Windows Live Tailrank

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The Small Business Blog

DECEMBER 20, 2009

Ideally they should follow a proven path, just perhaps from some other business, industry or expert. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!

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The Small Business Blog

MARCH 11, 2008

Establishing a professional looking portfolio website to showcase your previous work will be the main way in which you will attract customers. Skills needed: Experience is the key to success in this industry. The image/beauty industry is a great place to be now and for the next 20 odd years. Digg Furl Netscape Yahoo!

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The Small Business Blog

MAY 10, 2006

SME / SMB Have Become Obsolete Acronyms by Zoli Erdos on May 10, 2006 Software Industry analysts seem to have a fun time coming up with three-letter combinations. throw out any random letters and chances are it means a new product, technology, industry trend, market segment. I am looking forward to your posts in the future.

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The Small Business Blog

JANUARY 20, 2010

RSS Feeds deliver timely updates from your favourite websites and blogs and can help you keep abreast of what others are saying in your industry. Thanks to the internet gathering competitive intelligence has never been easier. based on your choice of query or topic. Digg Furl Netscape Yahoo!

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The Small Business Blog

DECEMBER 14, 2009

Chancellor gives Scots little cheer : WILL a public sector squeeze combined with higher taxes for small businessmen and further restrictions on the pensions industry announced by Chancellor Alistair Darling in the SMEs hit out against NI hikes : The Chancellor’s decision to increase national insurance contributions by a further 0.5

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Service Untitled

JULY 7, 2010

Service Untitled The blog about customer service and the customer service experience. Using the Ritz Carlton and FedEx as models of customer service, changes in American Express service strives to create deeper emotional connections with their customers. At a local.

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The Small Business Blog

NOVEMBER 23, 2009

Categories Announcements Balderdash Business Books Business Checklists Business Ideas Business Quotations Comments Customer Service Guest Blog How to … avoid growing pain be eco-friendly be successful bootstrap choose your office deal with taxes do a reality check do a SWOT plan do bookkeeping. Digg Furl Netscape Yahoo!

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The Small Business Blog

APRIL 20, 2010

Technology is making it better and easier but the mindset in industry and business at large has still a long way to go. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!

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The Small Business Blog

FEBRUARY 23, 2010

Consider joining forces with other companies in your industry “food chain” offering to add a link of their site on your webpage in exchange for a link of your site on their webpage. Encourage other sites to link to yours – this may be a well known strategy but it can’t be reinforced enough. Digg Furl Netscape Yahoo!

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The Small Business Blog

OCTOBER 26, 2007

1 Comment » | Trackback | Share This One Response to “ Q & A: What is “Staff Turnover&# and how large or small would it be for Small Business? &# Classified Ads Said on June 20th, 2009 at 10:29 pm Staff turnover is highly dependent on industry and pay scale. You can leave a response , or trackback from your own site.

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Service Untitled

FEBRUARY 17, 2010

Service Untitled The blog about customer service and the customer service experience. Home About Service Untitled Subscribe for Free Consulting Contact Archives Are you meeting your customers’ service expectations? Service expectations are going to vary from company to company.

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Service Untitled

JUNE 4, 2009

Service Untitled The blog about customer service and the customer service experience. The company does this so they can see how they’re doing relative to the rest of their industry. A lot of companies are in fiercely competitive industries.

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Service Untitled

APRIL 29, 2010

Service Untitled The blog about customer service and the customer service experience. “ Enhancing Airline Passenger Protections&# describes the new rules and is designed to bring some consumer satisfaction from an industry that has consistently ignored the very basics of customer service.

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The Small Business Blog

NOVEMBER 19, 2007

Often you try to sell to your clients as if they are industry insiders who understand exactly what you are talking about. While in reality they are customers and don’t know what makes this widget so special. You need to sell the benefits of the widget, that is what customers want, benefits. Digg Furl Netscape Yahoo!

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The Small Business Blog

FEBRUARY 2, 2009

I think that when the reputation of our industry is at stake we need to work together. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it! But don’t tell him I said that.

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Service Untitled

JULY 26, 2010

Service Untitled The blog about customer service and the customer service experience. Shouldn’t hospitals provide customer service? In 1998, the US Advisory Commission on Consumer Protection and Quality in the Health Care Industry adopted the Patient’s Bill of Rights. At a local.

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Service Untitled

JUNE 11, 2010

Service Untitled The blog about customer service and the customer service experience. Yet despite the complaints, customer satisfaction in the airlines industry has noticeably improved according to JD Power and Associates, a California-based research firm. Their overall score increased by 26 points.

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The Small Business Blog

MAY 31, 2006

If SME’s could not in the past afford Enterprise Software, the same held true for the Software Industry: they could not afford SME’s, since there was just no way to profitable reach millions of small businesses. The cost of customer acquisition vs. the very low license fees made it an uneconomical model, whether via direct or channel sales.

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The Small Business Blog

JUNE 29, 2006

by Jason Holden on Jun 29, 2006 The first thing I want to make clear here is, the legal entity cannot be decided by just reading this bite sized post, you need to seek professional advice, at which point it will be discussed with you in more detail. The legal status your business takes maybe decided by what industry you are working in.

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Service Untitled

MAY 19, 2010

Service Untitled The blog about customer service and the customer service experience. photo credit: Creations by Ro Possibly Related Posts: More customer service thank you notes Sending out thank you notes for either services or products. If I shop at Walmart for a pair of denim.

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The Small Business Blog

NOVEMBER 9, 2009

I disagree with your view that all businesses owners currently in trouble are ignorant, maybe you need to start talking to some small business owners who are not in the services industry to get the real understanding of the problem. IMO, Mr Sugar has not a clue what he is talking about, he is just helping his Labour pals with some PR.

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The Small Business Blog

MAY 20, 2008

It’s a growing industry but quality is not at best with most of the websites available online. With the current competitive job market today, it’s always a good idea to invest in a professional CV writing service to have that significant edge over other job seekers. Chris Burgoyne www.loan-machine.co.uk

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The Small Business Blog

APRIL 1, 2008

Marketing Techniques: Join newsgroups and discussion forums for special interest groups that you think might be interested in custom T-shirts (e.g. Notes: Customer retention is the key to success in this industry. Digg Furl Netscape Yahoo!

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The Small Business Blog

JANUARY 22, 2008

In hynsight everyone would agree it would be one of the worst industries at the worst time to begin a business. Keep overheads to a minimum, review and change your suppliers if there not giving you the best value for money and service. I wish you all the best Chris ! Digg Furl Netscape Yahoo!

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Service Untitled

OCTOBER 8, 2010

Service Untitled The blog about customer service and the customer service experience. When asked if Ford might consider lifetime warranties, the company commented that longer warranties allow customers greater potential for abuse.

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The Small Business Blog

MAY 8, 2006

Not all accountants are created equal (how do you choose an accountant) by Jason Holden on May 08, 2006 My first contribution to this blog has resulted from a recent experience had by a new client of my practice with someone who also used the title ‘accountant’. But what if you don’t know anyone who can make a recommendation, what next?

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Service Untitled

JUNE 15, 2010

Service Untitled The blog about customer service and the customer service experience. Employees recommend us to prospective customers; they are commonly at the front lines, and the success of most organizations are based on employee loyalty and dedication.

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The Small Business Blog

NOVEMBER 16, 2007

The last piece in the puzzle was the advent of the software as a service industry, which took longer to develop than I had foreseen. Our technical infrastructure, the internet, powerful micro-computer systems and mobile technology have helped to transform our way of doing business. Digg Furl Netscape Yahoo!

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The Small Business Blog

NOVEMBER 19, 2007

It’s great to find people like you Stefan who know what it takes to be successful in this industry This article is short but goes right to the point. Angelo Said on October 23rd, 2008 at 2:26 am I’ve just discovered your blog and I’m already enjoying it! it’s so true for me. Digg Furl Netscape Yahoo!

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The Small Business Blog

FEBRUARY 12, 2008

So if you work in an industry that charges by the hour and you need more work you know what to do. One of them i thought of is the legal industry. In my experience you can charge more, if you charge a fixed fee and get organized. Then again, there could really be some businesses out there that really need to do so.

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Service Untitled

OCTOBER 7, 2010

Service Untitled The blog about customer service and the customer service experience. After 23 years here, our competition cannot replicate the level of service we provide, customer service is part of our DNAnswer: We hire for it, we train for it, we reinvest in our people through constant upskilling.

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Service Untitled

OCTOBER 21, 2009

Service Untitled The blog about customer service and the customer service experience. These companies generally don’t place a huge emphasis on phone-based customer service and want to reduce the cost of the customer service they provide. email, web, etc.).

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