2006 Customer Service How To Training 
The Small Business Blog
MARCH 28, 2010
Small Business Bootstrapping How to start your own small business with no or little money. How to be successful and eco-friendly. How to be successful by focusing on your core business. Many equipment manufacturers offer free training to companies that purchase their products. E-Mail me or follow me.
The Small Business Blog
NOVEMBER 8, 2009
How to be successful by focusing on your core business. Small Business Bootstrapping How to start your own small business with no or little money. How to be successful and eco-friendly. Contact local development agencies – some may offer training programs Hire local teachers or consultants to run short training schedules.
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Service Untitled
JUNE 30, 2010
Service Untitled The blog about customer service and the customer service experience. The plan includes teaching employees how to deal with customer support on a different and much larger scale, how to talk to people, create content and answer questions. Remember train, train, train.
Service Untitled
OCTOBER 1, 2010
Service Untitled The blog about customer service and the customer service experience. The International Customer Association began Customer Service Week in 1988, and in 1992 Congress proclaimed Customer Service Week a nationally recognized event.
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SEPTEMBER 9, 2010
Service Untitled The blog about customer service and the customer service experience. The pleasant voice on the Zappos end assured her that she could return the dress, and there would be no delivery or return charges; just that the customer would have to “touch&# the box to return it.
Service Untitled
MAY 27, 2010
Service Untitled The blog about customer service and the customer service experience. The software is able to predict how interested a customer is in one’s product and when to stop, within a minute if a customer is getting angry; the computer will then suggest the representative end the call.
Service Untitled
MARCH 10, 2010
Service Untitled The blog about customer service and the customer service experience. After all, CEO Tony Hsieh encourages his customer service representatives to make a Personal Emotional Connection. It’s Hsieh’s mantra, “Deliver WOW through service.&# Louis market.
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