The Small Business Blog

NOVEMBER 16, 2009

Categories Announcements Balderdash Business Books Business Checklists Business Ideas Business Quotations Comments Customer Service Guest Blog How to … avoid growing pain be eco-friendly be successful bootstrap choose your office deal with taxes do a reality check do a SWOT plan do bookkeeping. Digg Furl Netscape Yahoo!

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The Small Business Blog

NOVEMBER 4, 2008

FPB calls for commitment to tackling the issues faced by small firms : With new research showing that just 9% of politicians have more than 10 years of business experience, the FPB is calling for those who make the laws in the UK and Europe to better educate themselves about the issues facing smaller firms. Digg Furl Netscape Yahoo!

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The Small Business Blog

APRIL 20, 2010

A lot of money is invested in educating women; through school, university and even beyond. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it! Digg Furl Netscape Yahoo!

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Service Untitled

OCTOBER 6, 2010

Service Untitled The blog about customer service and the customer service experience. Let’s also assume that the customer can identify the mood of a customer service agent by their pace, volume, inflection, intensity, and even attitude whether it is over the phone or in person.

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The Small Business Blog

MARCH 20, 2008

But then my business education does not limit me to just ticking boxes on a form (-forgive me for this little side dig, but it had to be done!). Quality, customer service and a niche market, what could possibly go wrong. What have I learned yesterday? Digg Furl Netscape Yahoo!

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The Small Business Blog

MARCH 12, 2008

Too often people spend time creating “catchy&# names that are focused on the wrong thing or require too much education to teach people what the name means. Once it’s clear that there is a market, you understand their needs, you can reach them efficiently, then you can create a name/URL/tagline/logo that appeals to THEM.

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Service Untitled

SEPTEMBER 22, 2010

Service Untitled The blog about customer service and the customer service experience. In this part of the interview, we talk about how customer service ties in with the different types of American Express cards and how American Express approaches the important topics of empowerment and taking ownership of issues.

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Service Untitled

OCTOBER 26, 2010

Service Untitled The blog about customer service and the customer service experience. More than price, since companies vie for the best prices all the time, is to make truly lasting impressions in order to win customer loyalty. So what comprises quality customer service and how can we do it better?

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Service Untitled

OCTOBER 8, 2010

Service Untitled The blog about customer service and the customer service experience. Actually retention rates, metrics, and analytics are all necessary for success, and it is based on customer experience.

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Service Untitled

JUNE 15, 2010

Service Untitled The blog about customer service and the customer service experience. Employees recommend us to prospective customers; they are commonly at the front lines, and the success of most organizations are based on employee loyalty and dedication.

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The Small Business Blog

NOVEMBER 16, 2007

Customer Service The Backbone Of Any Small Business » « Previous Entries This entry was posted on Friday, November 16th, 2007 at 6:37 pm and is filed under Entrepreneur , Question & Answer , Software as a Service , WinWeb LiveNet™ , Work/Life Balance , be eco-friendly , be successful. Digg Furl Netscape Yahoo!

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The Small Business Blog

NOVEMBER 9, 2009

As if this was not enough they now have to endure a verbal onslaught of a – in my opinion – half educated and half witted Sir, Lord, Czar or whatever Mr Sugar. Digg Furl Netscape Yahoo! My Web StumbleUpon Google Bookmarks Technorati BlinkList Newsvine ma.gnolia reddit Windows Live Tailrank

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The Small Business Blog

NOVEMBER 1, 2007

Stefan Töpfer Said on November 1st, 2007 at 6:49 pm Jason, they can only have an educated guess – the questions I posted will give them an idea how flexible and passionate you are about small business. I make mistake, you make mistakes … but passion is what we need to overcome our obstacles. Digg Furl Netscape Yahoo!

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The Small Business Blog

OCTOBER 1, 2007

Small business owners need to research all options that are available and make a educated decision only after they have exhausted all possible options. that will take their sales levels to the next level. Digg Furl Netscape Yahoo! My Web StumbleUpon Google Bookmarks Technorati BlinkList Newsvine ma.gnolia reddit Windows Live Tailrank

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The Small Business Blog

OCTOBER 11, 2007

My product recipe also won the BUAV first ever Gold Bunny Award in 2006 for not being tested on animals. But, one of the best things about the internet is the amount of free great education tools out there. All you need to do is look around for something you have been thinking about and sooner or later you will find.

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The Small Business Blog

OCTOBER 2, 2007

Our economy has invested in the education of us all, only to exclude some parents or even disabled people from contributing to our economy. The self-employed status has to be supported, just imagine the untapped work and intellectual resources, excluded from the work process by short sighted red-tape. Digg Furl Netscape Yahoo!

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Men With Pens

APRIL 6, 2010

Reply TravelinOma April 7, 2010 at 1:43 am This is a great article, and a reminder that getting a degree is just the start of a lifetime of education. Writing has given me an advanced education. I love having a career that involves so much self-education. Learning how to learn was my goal. TravelinOma´s last blog.

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The Small Business Blog

SEPTEMBER 22, 2007

Then, too, educated as we are to become employees, we have a tendency to think what we are told to think and to be passive in the face of those we perceive as having societal authority. People look to their employers for entree into systems of social safety nets (Social Security, disability insurance, health care benefits, etc.).

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The Small Business Blog

NOVEMBER 13, 2007

Leaflet Distribution Said on November 25th, 2008 at 11:20 am Lets just hope people have someone suitable to write their press releases, education is not what it was ! Cala d`Or in Mallorca is such a superb resort, but very often gets overlooked. Many thanks. srikanthb Said on December 10th, 2008 at 12:06 pm Advtmedia was set up in 2005.

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The Small Business Blog

NOVEMBER 10, 2007

If Apple wants to provide support on par with the quality of their products, I think they need to understand the difference between training their agents and actually educating their agents. colleague, Stefan Töpfer, at the Small Business Blog, has been having a tremendously hellish experience with Apple customer service.

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Service Untitled

JUNE 24, 2010

Service Untitled The blog about customer service and the customer service experience. There are several factors that play a role in that: listening to the market and developing the right solutions for our customers’ needs, providing excellent customer service, and open, honest and timely communication.

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Success

FEBRUARY 15, 2022

Amy Astaraee received her bachelor’s degree in electrical engineering, but her passion for artistry and design further motivated her to continue her education and become an accredited jewelry professional. The University of Attitude, founded by Glenn Bill, is the world’s #1 source for attitude education, development and engagement.

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Men With Pens

NOVEMBER 17, 2009

The reason I was willing to confess was because I realized I was putting a client relationship at risk – and because I cannot abide bad customer service, I also realized that I needed to address this issue. Friar – My gods, you just can’t quit today. Here’s my situation: I grew up quite poor. Powered by frugal

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