Service Untitled

JANUARY 15, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives How to diffuse an angry customer Cheryl January 15, 2010 Angry Customers , Customer Service , Etiquette 3 Comments A friend of mine purchased a pair of shoes from a popular discount shoe store in our local area.

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Service Untitled

FEBRUARY 19, 2010

If for any reason your purchase does not give you complete satisfaction, the full purchase price will be cheerfully refunded immediately upon request.&# Publix guarantees, “We will never knowingly disappoint you. The stores are uncluttered, well-stocked and clean.

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Service Untitled

JULY 30, 2010

All it took was my phone number and email address, and I would earn money back on all of my purchases. Since I am the companion to a few dogs and two horses, it’s a win, win for me. Why does Petco do it?

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Service Untitled

APRIL 2, 2010

Everyone has had the experience of walking into a store with a list of what they wanted to purchase, and upon entering the store had been so overwhelmed by confusing layouts and designs of the store, they quickly got discouraged. Introducing the Service Untitled Team When I started Service Untitled back in April 2006, I.

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Service Untitled

JUNE 22, 2010

To show our appreciation, at the end of this short survey, a coupon for a 20% discount is attached to be used towards your next purchase. How frequently have you purchased our products or used our services? Thank you again for using our company, and we appreciate your honest opinions. Which of our products/services have you been using?

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Service Untitled

MARCH 22, 2010

This very successful store’s unique business practices and philosophies have been written about in countless books and magazines over the years and from visiting the store or dealing with them over the phone or online, you can tell why. You can leave a response , or trackback from your own site.

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Service Untitled

MAY 12, 2010

On a recent exchange of a garment I had purchased where the zipper stuck the first time I wore the skirt, the store was gracious enough to replace the garment with another one even though I had made &# a final purchase, no returns please.&# Make your products easy to sell. Go the extra mile for a customer.

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Service Untitled

APRIL 5, 2010

It started with purchasing massive quantities (huge diaper loads) from all major manufacturers like Proctor & Gamble, Johnson & Johnson, etc. .&# Inventory expanded from diapers and wipes to formula, baby food, cribs, car seats, clothing, strollers, etc.

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Service Untitled

SEPTEMBER 24, 2010

How to diffuse an angry customer A friend of mine purchased a pair of shoes from. It is situations like this when you need to throw the rule book out the window. photo credit: Kirstea Possibly Related Posts: A customer service lesson from a JetBlue flight attendant A JetBlue flight attendant made all the headlines yesterday when.

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Service Untitled

SEPTEMBER 17, 2010

When the shopper finally did find an iPod he wanted to purchase, there were no more in stock, and he was told the next order was not expected for another four weeks. He couldn’t find any sales staff to help, and there was not one specialist available in the electronics department which consisted of televisions, computers, etc.

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Service Untitled

OCTOBER 25, 2010

For instance, I have a Keurig coffee maker which I find incredible, yet I was not the purchaser. Market Tracking – Companies can track users and consumers who love a product but aren’t necessarily customers of a particular brand. Still positive consumers like me are potential customers.

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Service Untitled

MARCH 12, 2010

I’ve always had quality service from the Toyota Service Department I frequent for my oil changes, and if I’m ever in the market again to purchase another vehicle, it will ONLY be a Toyota! Keep up your good work and remain true to your products and customers!

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Service Untitled

APRIL 16, 2009

The company doesn’t find it profitable to help customers on an individual service basis, so they make you purchase more services to hike up the per visit/transaction charge. The company doesn’t want to bother doing whatever for whatever the relatively low price point they set is, so they implement a minimum service charge.

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Service Untitled

JUNE 24, 2010

The customer of today turns to these vehicles in his research prior to the purchase. There are also many conversations among consumers about product applications on various websites, and our product specialists contribute with valuable insight. We are pretty accessible via the phone or e-mail.

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Service Untitled

JULY 15, 2010

He begins his book asking the retailer to identify what type of business owner he might be, and breaks down the four personalities to: - Driver : Extroverted, egotistical, project driven, and makes decisions based on results. The book starts out like a regular retail sales training book, but highlights some great ideas.

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