2006 Blog Etiquette UPS 
Office Dynamics
JULY 9, 2014
Twitter was founded March 21, 2006. Sign me up. PatriciaRossi Etiquette Expert, Author EVERYDAY ETIQUETTE, Professional Speaker,NBC Daytime’s National Manners Correspondent,Kindness not Formality,Relationships not Rules. BONUS: @OfficeDynamics , if you like our blog you will love our tweets!
Service Untitled
MAY 19, 2010
Service Untitled The blog about customer service and the customer service experience. Realtor follow-ups keep customers The follow-up in real estate transactions can make or break. Just from my own experience, I have yet to ever find a person who did not appreciate receiving nice mail.
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Service Untitled
JANUARY 29, 2010
Service Untitled The blog about customer service and the customer service experience. Where much of Tom’s competition has been reading Craigslist looking for part-time construction jobs, Tom goes to work every day with more projects lined up for the future.
Service Untitled
AUGUST 6, 2009
Service Untitled The blog about customer service and the customer service experience. The experience started off by me pulling up to the drive-through. This happens one more time before I give up and just pull up to the first window. The guy came on through the intercom and asked how he could help me.
Service Untitled
SEPTEMBER 13, 2010
Service Untitled The blog about customer service and the customer service experience. Of 11,000 American consumers surveyed, Empathica reported on Friday that 61.7%, a rise up from 55.2% noted the downward trends. Of the 31.5% who responded that customer service was not getting worse, those statistics dropped to 24.8%
Service Untitled
AUGUST 12, 2010
Service Untitled The blog about customer service and the customer service experience. Using the time-honored tenet of it being easier to keep an old customer than to find a new one, companies need to concentrate on customer user groups, periodic surveys, social networking, blogging, and above all – customer service.
Service Untitled
SEPTEMBER 10, 2009
Service Untitled The blog about customer service and the customer service experience. Yet, how often are you served and end up the only one in the equation doing the thanking? How are you warming up your customers experience with an appropriate thank you? Does your gratitude to customers include a strong dose of generosity?
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