Remove 2006 Remove Blog Remove Customer Service Remove How To
article thumbnail

Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

How to be successful by focusing on your core business. Small Business Bootstrapping How to start your own small business with no or little money. How to be successful and eco-friendly. One I would add would be to blog as we. The key to keeping customers, and I’m sure this won’t be a surprise to you, is customer service.

article thumbnail

Service Untitled» Blog Archive » Customer Service Week celebrates.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. The International Customer Association began Customer Service Week in 1988, and in 1992 Congress proclaimed Customer Service Week a nationally recognized event.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Is Your Business Blogging?

The Small Business Blog

Small Business Bootstrapping How to start your own small business with no or little money. How to be successful by focusing on your core business. How to be successful and eco-friendly. One I would add would be to blog as we. Is Your Business Blogging? then you should most definitely consider having a blog.

2007 100
article thumbnail

Service Untitled» Blog Archive » Customer service procedures and.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. The plan includes teaching employees how to deal with customer support on a different and much larger scale, how to talk to people, create content and answer questions. Remember train, train, train.

article thumbnail

Service Untitled» Blog Archive » Customer service technology can.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. The software is able to predict how interested a customer is in one’s product and when to stop, within a minute if a customer is getting angry; the computer will then suggest the representative end the call.

article thumbnail

Service Untitled» Blog Archive » Accountability in customer service

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Without accountability our customer service winds up with the grim consequences of empty promises, excuses and blaming others; most likely the customers. If I shop at Walmart for a pair of denim.

article thumbnail

Service Untitled» Blog Archive » Improving customer service.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Never get angry with a customer. We all know that the customer is not likely to be angry with the customer service representative, but if they are angry, it is best to let them vent; it’s not personal.