Remove 2005 Remove Customer Service Remove Facebook Remove Social Media
article thumbnail

How to survive customer service blunders in the world of social media

Service Untitled

I heard the term “social vampire” in 2005 when it referred to a person who more or less attached them self to someone and piled on attention until they felt that the person they were endowing with excessive flattery liked them in return.

article thumbnail

Can personal customer service survive in a digital world?

Service Untitled

The fast paced world of Twitter, Facebook, and Yelp combined with the technological advances of smart phones, interactive websites, and emails enable millions of users to make better informed decisions than ever before possible. Treat the customer with respect. Your call is very important to us.) Your call is very important to us.)

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

‘Social listening’ can help businesses become more effective

Service Untitled

The buzz phrase “social listening,” also known as social media monitoring, can help organizations and businesses be more effective and build stronger brand relationships. Perhaps the Dell story with the “power to do more” further explains the concept of “social listening.”

article thumbnail

Introducing the SUCCESS 125

Success

Since opening her store in 2005 in Orange County, Astaraee has focused on creating meaningful relationships with her clients. That was when she started to build her business, organically, with the power of social media. He is the top crowdfunder in the world, raising over $600 million in equity via social media.

Mentoring 312