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Is Corporate Social Media Sales Media?

Small Business Labs

Blog powered by TypePad Member since 01/2005 « Great Quote on Consumer Versus Business Social Media | Main | The Small Business Side of Maker Faire » May 20, 2010 Is Corporate Social Media Sales Media?   People use social media for social reasons; companies use social media for sales. 

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Is Facebook Replacing Traditional Websites?

Small Business Labs

Blog powered by TypePad Member since 01/2005 « Do Small Businesses Still Need a Website? » July 13, 2010 Is Facebook Replacing Traditional Websites?   We've noticed a steady increase in the number of small businesses using Facebook as their primary or exclusive website. 

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More Evidence Facebook is Taking Over the Web

Small Business Labs

Blog powered by TypePad Member since 01/2005 « Why Arent Newspapers Doing Social Shopping? Main | Smallbizlabs Bidding on Newsweek » May 05, 2010 More Evidence Facebook is Taking Over the Web Nielsen released their March data on the top social networking sites.  like Facebook, Myspace etc.

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How to survive customer service blunders in the world of social media

Service Untitled

I heard the term “social vampire” in 2005 when it referred to a person who more or less attached them self to someone and piled on attention until they felt that the person they were endowing with excessive flattery liked them in return. photo by: MingleMediaTVNetwork.

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Do Small Businesses Still Need a Website?

Small Business Labs

Blog powered by TypePad Member since 01/2005 « An Economic Ode to the Great Plains | Main | Is Facebook Replacing Traditional Websites?   Many large corporations - especially consumer oriented companies - are shifting their web presence focus to social media.  This is not just a small business trend. 

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FAANGs for the memories: how tech palaces lost their lustre

Workplace Insight

And that 2011 Jobs’ speech is a lesson in oratory and authority back when tech firms, especially those part of what was called the FAANG group of companies: Facebook (main image), Apple, Amazon, Google, Netflix were considered the last word in innovative workplace design as well as highly desirable employers.

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‘Social listening’ can help businesses become more effective

Service Untitled

The buzz phrase “social listening,” also known as social media monitoring, can help organizations and businesses be more effective and build stronger brand relationships. Perhaps the Dell story with the “power to do more” further explains the concept of “social listening.”