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Service with a snarl: What to look for and how to avoid it

Service Untitled

Of course, we all have those particularly heinous stories of sub par service and indignant insults, but fair is fair, and perhaps some of those “fly off the handle” experiences could have been handled better; both by the customer and the service person. .”

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Dymo's CardScan iPhone App Illustrates Several Key Trends

Small Business Labs

Blog powered by TypePad Member since 01/2005 « Privacy and Transparency in the Internet Age | Main | Venture Capital at Mid-Life » July 21, 2010 Dymos CardScan iPhone App Illustrates Several Key Trends We rarely do product reviews at Smallbizlabs.  The wave of mobile devices is definitely here.

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Could You Write a Book in a Month?

Success

In 2005 I was confident. At the time, I had just come off the experiment of giving things up month by month, serially, over the course of a year—what became my first book: Give It Up! I had just appeared on the Today show to promote my first nonfiction book, an account of how my life was transformed by sacrificing some little luxuries.

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Should Bloggers Charge for Posts? | Men With Pens

Men With Pens

It’s certainly courteous to inform readers it’ll happen, and of course if the reader doesn’t want to play by those rules, then that reader doesn’t have to. I remember when I began blogging in 2005, Darren Rowse was beginning to tell people they could make money off this blogging thing and the people weren’t having it.

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