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Service with a snarl: What to look for and how to avoid it

Service Untitled

No doubt we have all been victims of bad customer service, and no doubt we have left companies and moved on to their competition because the experience, at least in our own eyes for the moment, had been intolerable. How credit card companies offer different levels of customer service Credit cards are an important way of life for most.

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Smallbizlabs Bidding on Newsweek

Small Business Labs

Blog powered by TypePad Member since 01/2005 « More Evidence Facebook is Taking Over the Web | Main | Increase in Unemployment Rate Good News » May 06, 2010 Smallbizlabs Bidding on Newsweek The popular magazine Newsweek is for sale.  I think Newsweek would be a great fit with Smallbizlabs.    But we make money. 

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Bioteams Part 4: The Team Organization Zone

BioTeams

T his article was originally published in 2005 by Ken Thompson and Robin Good. A pest is somebody who intends to achieve their goals at the expense of the rest of the team – no matter what the cost. The Living Company – Growth, Learning and Longevity in Business , NB Publishing. Introduction. Bad stuff stays out.