Productive Communication: You Don't Have to Yell To Be Heard - Part 1
Stephanie LH Calahan
MAY 9, 2011
Sometimes productivity has to do with systems and processes. Active listening takes practice, but can be the most effective form of communication. link] - ' The Wisdom of Listening ' by (Paperback - Jun 15, 2003). Make sure to respond with small statements that indicate that you are listening.
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