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The Leadership Gene

Success

I always plan to show up early for every appointment, just in case. It was the summer of 2001. I emerged from my stall to see a woman, a businesswoman, cleaning up—picking up the paper towels, wiping up the sink area. I have to tell you, Alex, you really got me thinking about bathroom etiquette,” I said. “I

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10 E-mail Etiquette Pet Peeves and How to Handle Them

Office Dynamics

The results led to our first “ Email etiquette ” story. Bonus fix: Using a separate field indicator (“Flag for Follow-up”) is better than pre-fixing subjects with “AR”. In an organization that is a multicultural company, it’s easy to get surnames and first names mixed up. Pet peeve: Fancy signatures. Pet peeve: The angry email.

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