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10 E-mail Etiquette Pet Peeves and How to Handle Them

Office Dynamics

The results led to our first “ Email etiquette ” story. The “oops” factor: Avoid forwarding the “sour grapes” email to your manager or the sender’s manager. Unless it’s a really out-of-line response, neither manager has time to deal with a writer’s occasional moodiness. She was previously at Intel from 1995 through 2001.

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