10 E-mail Etiquette Pet Peeves and How to Handle Them
Office Dynamics
JUNE 27, 2012
The results led to our first “ Email etiquette ” story. Quick fix: Pretty obvious here: Use your organization's internal phone book’s Employee Search tool to verify names and ensure that you have the right person in mind. The “oops” factor: Avoid forwarding the “sour grapes” email to your manager or the sender’s manager.
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