2001 Customer Service Networking Newsletter 
Small Business CEO
AUGUST 10, 2010
Free online marketing tools like social networks have great potential for reaching new customers, but their actual impact on the bottom line is hard to measure. This is a powerful concept, because when your customers talk about you and share your content on an online social network, their posts have a solid endorsement built in.
Loosely Speaking
OCTOBER 29, 2008
In addition to not totally understanding the blogging craze, I am really stumped on how social networking could possibly help me market my services. I hear you on the weekly new invites to join new networks. I view blogging as just another tool in the networking arsenal, and love meeting people this way.
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