Tips Related Topics 
Make or Break Moments
MAY 20, 2010
And yep – I found a Guide offering tips and advice for creating a mobile website. So what is the one great tip? So what is the first step? Well, when it comes to social media or technology my first stop is to the source: Mashable. Be visible and available to your customers and prospects where they live.
Make or Break Moments
MARCH 9, 2011
Thirty seven people responded with their take on the situation – I am tip [.]. Shannon Reece’s site Strategies and Tactics for Women (however, they work for men too). The question – how do you go about making your customers a fan of your business?
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Make or Break Moments
DECEMBER 16, 2010
A friend and colleague of mine, Leslie Ungar, president of Electric Impulse Communication, sent me a copy of her new book 100 Tips in 100 Days, 100 Tips to Communicate Your Competitive Edge. I received a lovely surprise in the mail today. It is a clever, information packed, must-have to help you communicate your message [.].
Make or Break Moments
APRIL 19, 2011
In my search for customer relationship tips to help businesses go from great to exceptional, I found this video that tells the story of Johnny the bagger at a grocery store. The message is simple – think of a little something different you can do to make a difference in the lives of those you encounter [.].
Make or Break Moments
FEBRUARY 18, 2011
It is a quick, daily read that offers insights, tips, motivations and a few reality slaps in the face. I just got my copy of Scott Ginsberg’s newest book, Ideas are Free, Execution is Priceless. Truth be told, although my Amazon copy just came in the mail, I took advantage of a [.].
Make or Break Moments
SEPTEMBER 22, 2010
In the April issue of INC magazine, reporter Kasey Wehrum shares Sales Tips from the World’s Toughest Customers. Customers like Coca-Cola, Dell, Intuit, UPS and more. The lessons are simple and yet profound: Be different. And then make sure you prove it to us. We can spot a fake from a mile away. (In
Make or Break Moments
JUNE 8, 2010
One of the commercials was actually the introduction for a series of customer relationship building tips. I call it Make or Break Moments TV: Tips to Build Customer Relationships. I’ve written 78 ways to Put Your Customer First and plan to share them, one or two at a time on YouTube.
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