Price Isn't the Primary Loyalty Factor
Make or Break Moments
JUNE 9, 2010
I went to Levin because they had a 50% off sale and if you purchased on the weekend, it was free delivery. I’ve bought furniture there before – a dining room set, some end tables, and I’ve been happy with the purchase. I asked for Chuck and he remembered me. He and I hadn’t talked price. Sure, me too.
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