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Motorola Droid and CLIQ

The Marq

DECEMBER 10, 2009

Ive waited YEARS for Verizon to get a decent Smart Phone. BASIC PHONE: Sound quality and connections (rarely a dropped call) are better on the Verizon network (than iPhone on AT&T) 2. The Voice Recognition software is better than anything I have experienced. Below is his review. NAVIGATION: DROIDs Android 2.0

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Service Untitled» Blog Archive » Perception is key to customer.

Service Untitled

FEBRUARY 19, 2010

Let’s take the example of waiting in a Verizon store for the next available agent. Through training, monitoring, coaching, practice and new policies, employees understand that customers are driven by what they think about a business or service, and we want them to see positive perceptions.

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