Practically Perfect PA

DECEMBER 12, 2014

With more and more content generated on Twitter, LinkedIn and other platforms for assistants it is really important that you have a system in place that helps you get the most out of social media. Our mobile phones are already an integral part of our lives but in 2015 o ver 3 billion people will only access the internet by phone next year.

Social Media 100

Social Media 2015 Phones Twitter 100

Stephanie LH Calahan

MARCH 25, 2011

The most effective networkers have a system to manage/organize business cards and their contacts.    Some systems are physical and others are electronic, but the important part is that there is a system.  Add them to your contact management system. Great system that works!   :-).

Business Cards 100

Business Cards Networking ASAP Etiquette 100

Service Untitled

SEPTEMBER 15, 2009

Some of the major examples included: Phone problems (long hold times, annoying hold music, getting disconnected, blind transfers, etc.) Training representatives and putting processes in place to avoid blind transfers is not rocket science, but a majority of companies still do blind transfers more often than not.

Customer Service 40

Customer Service Verizon Staples Phones 40

Stephanie LH Calahan

MAY 13, 2011

" That is what I heard from her as we were talking on the phone.              Peter Coombs FRONTLINE Training & Consulting. Record Your Phone Calls Like A Pro. This unit goes between your handset and the phone base with an input for your computer or recorder.   OK! 

Credit Card 100

Credit Card Google Docs Dropbox Filing 100