Professional Assistant Blog

JULY 17, 2009

Would you prefer the client to calmly and rationally give you information on their issue? Then you finally do reach a live person and you are so fed up with all of the time wasted, that you start fuming towards the person on the other end of the phone. Now put yourself in that persons shoes. How would you feel?

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Customer Service 2008 Google Docs Cubicle 100

Professional Assistant Blog

JULY 10, 2009

Do you try to "go green" by not printing e-mails or other documents that you could be e-mailing to others that you want to share this information with? You really have to be careful with these, as pertinent company information could leak out into the wrong hands. We are in week 3 now and cannot get rid of our recycling.

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Professional Assistant Blog

NOVEMBER 30, 2007

Do you have confidential information that you need to send to someone, but want to make sure that it gets treated like registered mail? For more information, visit www.reditag.com. If you would like more information on keeping your documents safe, take a look at the "How Safe Are Your Documents?"

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Professional Assistant Blog

OCTOBER 29, 2008

Did your boss just decide to install it on his/her system and yours then told you, "Read the manual, were going to be using this from now on"? Believe it or not, this was quite an easy system to learn. I am sure that this will beef up your productivity with the system. as your client relationship manager (CRM)? Whats next?

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Professional Assistant Blog

NOVEMBER 20, 2009

Posted on 21 November, 2009 10:51 PM Anonymous If you send an iCalendar as a follow up to a meeting request, do you have the option of updating your calendar or is it just for passing on updated information (or as you suggested possibly adding an agenda)? Thanks, Richard Posted on 4 January, 2010 11:32 AM soruba Thanks for the information.

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Professional Assistant Blog

OCTOBER 15, 2008

Your manager asks you to create a report of some sort and wants you to send it to a client, but making sure that they cannot manipulate the information. Also, keep in mind that you don’t want anyone to alter the information in your report. This will enable you to create a PDF-like file where no one can manipulate information.

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Professional Assistant Blog

OCTOBER 27, 2008

There are over 200 articles of information so far and growing. If you feel that you want to remain anonymous, please note that I never disclose any personal information such as your name, company, etc., I have been running this blog for just over a year now and it has grown quite a bit, as you can tell.

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Professional Assistant Blog

JULY 14, 2009

Some of you might already know the answer to this, but I thought that Id give the information here anyways, since I was stumped in the beginning as well. They forget to do their own flight check-in and dont have time, so they call you up and ask you to do it. You scratch your head and wonder how this can be done.

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Professional Assistant Blog

DECEMBER 13, 2007

Home About Me Advertise 4 Easy Steps to Finding Old E-mails By The Professional Assistant on Thursday, December 13, 2007 Filed Under: MS-Outlook , Organize , Productivity , System Security D o you have trouble sifting through hundreds or even thousands of e-mails ?

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Professional Assistant Blog

NOVEMBER 18, 2009

Categories Client Service (23) Ergonomics (6) Job Seeking (20) Meetings (43) MS-Access (8) MS-Excel (23) MS-Outlook (34) MS-PowerPoint (11) MS-Word (22) Networking (27) Office Gossip (18) Organize (91) Prioritize (42) Productivity (202) Research (7) System Security (16) Travel (20) The Archives The Archives July 2010 (4) June 2010 (4) November 2009 (..)

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Microsoft Excel 2007 Google Docs Cubicle 100

Professional Assistant Blog

NOVEMBER 25, 2009

One of my readers asks: Ive been reading your blog for the past few months and really appreciate all the information and tips you provide! Theres always someone that annoys us and tries to make our lives more difficult than it already is. Try as I may, but she annoys the heck out of me.

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Cubicle Gossip 2008 Google Docs 100

Professional Assistant Blog

OCTOBER 8, 2009

If its your boss thats asking for this information, make sure to read the e-mail right away. The "Broken Record" Approach The best way to combat this is using the "broken record" approach. Keep telling the person that you will get to it as soon as possible. Everyone else falls into the queue afterwards.

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Professional Assistant Blog

NOVEMBER 14, 2007

Click on the picture to find out more information. It will also aleviate pain caused by arthritis, tendonitis, and poor cirulation. It even gives the person a massaging effect, for lasting comfort. If you like this post, please subscribe to my feeds or get posts e-mailed directly to you. Until next time, Take care - of your clutter!

Google Docs 100

Google Docs Cubicle 2008 2007 100

Professional Assistant Blog

SEPTEMBER 22, 2008

You can make the reservation directly through this site and the information gets forwarded over to the restaurant itself. I am able to get a confirmation from the automated system to let me know that the reservation has been made with all of the details that I need. Then you receive an e-mail with the confirmation of all of this.

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Professional Assistant Blog

DECEMBER 14, 2007

By The Professional Assistant on Friday, December 14, 2007 Filed Under: MS-Outlook , System Security D o you receive spam in your e-mail box? Some of it is harmless and others can be a threat to your system and even cause identity theft. Then they would lure you into entering your bank account information, pin, etc.

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Professional Assistant Blog

JANUARY 29, 2008

If someone else needs to access information, they can just click the "Read-Only" button. But if they need to change information, this could cause a problem. So the next time you know you will be leaving your desk for a long period of time, please make sure to close any files that are shared among your staff.

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Professional Assistant Blog

JANUARY 4, 2008

I have been updating my firms website stats for quite some time now and wanted to share some tips on getting the information correct - the first time. By The Professional Assistant on Friday, January 04, 2008 Filed Under: Productivity A re you being asked to check your companys website stats? Do you have software in place for it?

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Professional Assistant Blog

AUGUST 25, 2007

If you chatter away in your e-mails and are trying to get your point across, this information will be quite juicy for your fingertips. Write out all the main points that you want to convey in the message (but be careful – ask yourself if the message should be formal or informal). Click send!

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Professional Assistant Blog

NOVEMBER 26, 2007

You have the option of keeping your identity confidential or if the particular job site doesn’t allow for this, Resume Rabbit will replace your personal information with something that’s not identifiable. It only costs $59.99 USD, but is a one time fee and won’t have to pay for monthly charges like other sites make you.

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Resume Google Docs Cubicle 2008 100

Professional Assistant Blog

DECEMBER 5, 2007

Only the employees within that company can view the information that they write. We share ideas, skills and even ask guest speakers to provide up-to-date information and trends on what we need for our careers. Just remember not to divulge particular company information, since this can definitely land you in hot water.

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Professional Assistant Blog

APRIL 1, 2008

" One of the most productive ways to update information on files is to either create or move a file into a shared folder on your companys network drive. Instead of each person creating their own files and you having to merge them together, it would be much faster for everyone to add their own information to one main file.

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Filing Google Docs 2008 Microsoft Word 100

Professional Assistant Blog

AUGUST 14, 2008

By The Professional Assistant on Thursday, August 14, 2008 Filed Under: Productivity , System Security F orgetting your Windows password happens to everyone from time to time. These are endless, since many people have usernames and passwords for so many different sites, it really is impossible to keep track of all of this information.

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Professional Assistant Blog

SEPTEMBER 5, 2008

Home About Me Advertise Cover Your Tracks: E-mail Archiving By The Professional Assistant on Friday, September 05, 2008 Filed Under: MS-Outlook , Organize , Productivity , System Security D o you back up your e-mails in Microsoft Outlook ? This happens to office workers all of the time.

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Professional Assistant Blog

NOVEMBER 21, 2007

If you are looking to take sticky notes to a new level, you can read more information about it on this article. If you are booking a meeting for yourself, for others or both, give everyone ample time to respond to the meeting and provide a reminder (theres a check box for this in the meeting set up page) of at least 15 minutes.

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Professional Assistant Blog

SEPTEMBER 4, 2008

This will allow you to have a blank sheet in front of you and you can add all the information into each label and then print them off. Click on the Labels tab. From here, click on the particular label that you want to use and click New Document. As for the text box issue, try: 1. Click Layout and you will notice the different Wrapping Styles.

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Microsoft Word 2008 Cubicle Google Docs 100

Professional Assistant Blog

DECEMBER 11, 2007

Keeping your readers up-to-date and information about current information on your company or topic will make them ask for more. Try to throw in your own spin on information that you learn and post about. A person with high authority would help the blog the most. The bloggers photo is important. Post regularly. Keep posts short.

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2007 2008 Cubicle Google Docs 100

Professional Assistant Blog

NOVEMBER 19, 2009

Post from: Administrative Assistant Tips 2comments for this post soruba Very informative. Subscribe to The Professional Assistant feeds or get posts e-mailed directly to you today. Until next time, Take care - of your clutter!

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Professional Assistant Blog

FEBRUARY 29, 2008

No need to access multiple tools to access your information. This lessens the time you have to spend on the phone. Checking task statuses, task assignments, due dates, and task notes at a glance. Having all your communication with your clients be in one place, so there is never a question of when or if an e-mail was sent.

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Professional Assistant Blog

FEBRUARY 15, 2008

The copier will then scan in all of the information in the order that you want it in. Follow the instructions at this point to start the job. Photocopy all publications one after another, whether it be via the document feeder, the glass pane or both. Once youve scanned everything in, press the buttons on your copier to end the job.

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Professional Assistant Blog

FEBRUARY 8, 2008

Leave space for variable information that will be added when you send the message. Click Apply , then OK. On the File menu, point to New , then click Mail Message. When the new message opens, give it an appropriate subject and compose your content. On the File menu, click Save As.

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Professional Assistant Blog

JANUARY 14, 2008

But when it comes to information exchange between you and your colleague, it really depends on what issue is at hand. One of the downfalls of it is not getting the message across between yourself and the receiver. The best way would be to either call or chat face to face with the other person.

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Professional Assistant Blog

OCTOBER 10, 2008

I find that most information on the internet is quite difficult to understand and I try to make it as simple as possible, so that even if a person is a complete novice at something, I explain it in their terms. You make this stuff look simple!

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PowerPoint UPS 2008 Cubicle 100

Laughing all the Way to Work

SEPTEMBER 19, 2008

© Copyright Patricia Robb 2010 19 September, 2008 Using a Bring-Forward System to Help Organize Your Boss Of all the articles I have written, the one I wrote on the bring-forward system by far gets the most views. A tip she passed along had to do with the bring-forward system and has been a great tool for me.

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Professional Assistant Blog

AUGUST 28, 2008

The best way I could find accomplishing this task is by having to change the time zone information each time I need to add a new meeting. Since Outlook only allows for one time zone to be added to the persons calendar , this makes it a little difficult.

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Microsoft Outlook Time Zones 2008 Cubicle 100

Professional Assistant Blog

MARCH 4, 2008

If you need immediate assistance or information about the (question/issue), please contact (delegate’s name, e-mail address, phone number). Also, don’t forget to change your voice mail message to read the same information. Ill be checking email _(once a week, every day, etc) __, but will have limited ability to respond.

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Professional Assistant Blog

JULY 16, 2008

Just a seminar with great information on how to be the BEST Executive Assistant to the President/ CEO. So my question to you is, are there any seminars for the professional assistants that you know of, that can help increase multi-tasking skills, efficiency and more? My reply to this reader was: Thanks for writing me.

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Professional Assistant Blog

JANUARY 7, 2008

Ive got their fax number and the information to get an external line from my campus, but I dont want to incur some massive charge without realizing it. Is there a fee of any sort that goes with the international fax?

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