Information Phones Staples Training 
Practically Perfect PA
DECEMBER 12, 2014
Facebook is still going to be incredibly popular in 2015 and will continue to be a great source of information for assistants. LinkedIn can and should be used as a resource for training, particularly for assistants who are not included in their organisation’s training budget. The big three social media platforms.
Stephanie LH Calahan
MARCH 25, 2011
Collecting business cards or other forms of contact information is only the first step in networking. From Clutter To Actionable Information. How do you turn them into actionable information? Thanks to Peter Coombs of FRONTLINE Training & Consulting. Staple the cards into a little notebook, one card per page.
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Stephanie LH Calahan
MAY 13, 2011
" That is what I heard from her as we were talking on the phone. Wordpress is not just a software, but a platform for managing, creating and publishing information on the Internet without having any technical and programming skills. Record Your Phone Calls Like A Pro. " Stephanie you are such a geek."
Laughing all the Way to Work
JUNE 23, 2009
I was in back-to-back Committee meetings and I decided to use two different colours of folders, a blue one for the Committee members, with an attendance sheet stapled to the inside cover for my purposes, along with their meeting packages, and a red one for the Chair with everything the Chair was going to need. Too much information.
Service Untitled
SEPTEMBER 15, 2009
Some of the major examples included: Phone problems (long hold times, annoying hold music, getting disconnected, blind transfers, etc.) Having to repeat information to multiple agents or to the same agent. Employees that aren’t happy to see customers (rude, disaffected, unhappy, etc.)
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