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How to Improve Customer Service: 7 Ways to Take Your Mission Beyond Words

Success

Surveys used to calculate your net promoter score can help you address pressing customer service issues you didn’t know existed. Train your customer service representatives. Companies often place customer service representatives in one silo and their social media managers in another. The client’s time is valuable.

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The Art of Subtle Self-Promotion

All Things Admin

However, to keep your career moving forward, you need to practice some self-promotion, too. There’s a big difference between bragging and subtle self-promotion. For instance, “I was just promoted to team lead and got a big raise because I’m the best admin ever!”. Self-promotion is stating a fact. Tips on Self-Promotion.

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15 social media and technology trends for 2015

Practically Perfect PA

It will be interesting to see how this new technology impacts our role, you would think it would make people more self-reliant but as we know technology tends to make people more reliant on those that know how to use said technology! Be fun but be professional when using Social Media. Images and visuals. Be relevant.

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How to Cultivate a Growth Mindset

Success

A small clinical trial published in the Journal of Education and Health Promotion found that “positive thinking training” increased feelings of positivity and reduced rates of stress and anxiety among hemodialysis patients. A/B testing is Startup 101: Run two different ads on social media and see which one performs better.

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Beyond KPIs: What’s The Value Of Treating Your Workforce Like Valued Customers?

Allwork

Employees who receive valuable training and growth opportunities are likely to maintain appreciation for their employer and speak positively about their time spent at their previous job, contributing to the company’s reputation even after they are no longer on payroll. What does it mean to treat employees like customers?

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7 Examples of Good Customer Service to Build Customer Loyalty

Success

Whether you ask open-ended questions or only one to understand your Net Promoter Score , it provides an opportunity to learn your customers’ likes, dislikes, and unmet desires. Social listening and response is key. Social listening at its simplest means paying attention to your social media pages.

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How to Run a Blog-Based Promotion | Internet Marketing Promotion.

Andrea Kalli

1) Incorporate Social Media If you do not mind stretching the definition slightly, blogs are social media. However, while blogs offer the same connective features as other social media platforms, they lack the depth of a medium like Facebook or Twitter. The kiss of death for any promotion is complexity.

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