Make or Break Moments

article thumbnail

Is Customer Service a Tactic or a Strategy?

Make or Break Moments

A strategy – according to Dictionary.com is a plan, method, or series of maneuvers or stratagems for obtaining a specific goal or result: a strategy for getting ahead in the world. Take a look at your short term goals. bad joke – sorry about that) The same is true for tactics and strategy. hmmm sounds like the same thing.

article thumbnail

Three Little Words for 2010

Make or Break Moments

Using the three word system forces you to narrow your resolutions or goals for the year down to one word a piece -something you can remember, like a mantra. Tags: Chris Brogan , Goal Setting , new year , resolutions Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

2010 100
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

1 Great Tip for Reaching Customers

Make or Break Moments

Isn’t the goal to make it easy for our customers/prospects to do business with us? Shall we make it a goal to create a mobile version of our primary money-making website by the end of summer, if not sooner? So who’s with me? Okay – it’s a deal.

article thumbnail

Make or Break Moment: Your Elevator Pitch

Make or Break Moments

It breaks your pitch into the Who, What Why and Goal and then analyzes your pitch. Elen Konstantinopoulos is a representative for Deluvis, a topical collection of organic products. She compared her products to the vitamins you take to make your insides healthy; her products do the same for your skin.

article thumbnail

You've Heard of the 80 – 20 Rule???

Make or Break Moments

Or have you positioned yourself like Nordstroms and created policies around the 90% of your customers who just want a good quality product/service at an affordable price? Are they based on the few that try to ruin it for the rest of us? Could be a good idea, but it’s the wrong interpretation of the principle. Water travels downhill!

article thumbnail

Elite Women Around the World – Make a Difference

Make or Break Moments

If you are going to be in the area – consider spending a day of making connections and learning different ways you can collaborate to help others (as well as yourself) achieve your goals. p.s. Yours truly will be presenting a workshop on Creating an Effective Marketing Strategy using Social Media.

article thumbnail

Lebron James – Lesson in Make or Break Moments

Make or Break Moments

He made it public He dissed his owner He didn’t do it right He won’t be “the man&# anymore He didn’t own his decision The question from the customer’s perspective is this: did Lebron put himself in the shoes of his customers or was the decision based solely on his needs and his goals.