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Standard Operating Procedures: Tips for Creating Business Systems | Office Organization & Office Efficiency | OfficeArrow

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Checklists ensure that all steps or actions occur, not necessarily in a specific order (though that can be part of the process), but rather just that they are completed, while a template is an established pattern - form letters, resume designs - that you can use over and over to produce the same result.

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Answering Reader Mail: Green EA, Green Executive

Musings of a High-Level Executive Assistant

Start brushing up and training on weak areas with PowerPoint, Photoshop, business writing, or anything you can think of. If you have to purchase stuff for your boss - ask to xerox the credit card, both front and back now. If you are out sick, a temp will have to sub for you. Get your boss' personal information now.