Etiquette Stress Survey Training 
Office Dynamics
JULY 21, 2016
In this month’s webinar, administrative training expert Joan Burge is revealing the solution—a brand new way to ease the burden on you and ensure your executive is happy. Strategies for communicating with your executive to reduce stress for everyone—including you! Handout: Slide Deck: Take the TRAVO Survey. Absolutely.
Office Dynamics
OCTOBER 3, 2010
They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. Joan then presented the Full Spectrum Competency Model for Star-performing Administrative Professionals , stressing the Advanced Adminology Skill Set , which will provide administrative professionals with a solid foundation.
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Office Dynamics
OCTOBER 3, 2010
They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. Joan then presented the Full Spectrum Competency Model for Star-performing Administrative Professionals , stressing the Advanced Adminology Skill Set , which will provide administrative professionals with a solid foundation.
Service Untitled
OCTOBER 13, 2010
Cheryl October 13, 2010 Customer Service , Customer Service Experience , Surveys No Comments Empathica, a customer service management firm, surveyed 3,000 U.S. The Empatica survey found that one in five women “never&# eat at restaurants while one in ten men “never&# eat at restaurants.
Service Untitled
AUGUST 5, 2010
Home About Service Untitled Subscribe for Free Consulting Contact Archives Working on customer service skills Cheryl August 05, 2010 Customer Service Experience , Hiring & Training , Little Things, Big Differences No Comments When a customer service representative delivers great customer service, there is less stress and less hassle.
Service Untitled
AUGUST 10, 2010
Training is based on practice, practice, practice. Training should concentrate on ways to stay calm when an angry customer lashes out, how to choose the response action that will best suit the situation, and innovative ways to bring those volatile interactions to a polite and positive close.
Service Untitled
FEBRUARY 26, 2010
Panera’s attitude towards their employees can only stress the importance of employee satisfaction delivering and contributing to customer satisfaction. When the general restaurant traffic has decreased nationally by 4%; Panera boasts that their business has increased by 2%. It certainly seems the Panera “way&# is a success.
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