Office Dynamics

APRIL 2, 2015

Many times in my live workshops and seminars for executive and administrative assistants, I ask the participant to create a list of qualities, attributes, and attitudes of star-performing assistants. What qualities do assistants think you need to be a great assistant? Over the years, I have collected more than 300 ideas.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals Skills 100

Office Dynamics

SEPTEMBER 28, 2015

When planning upcoming seminars, conferences, and training – see how they line up and teach you strategies that you can bring back and implement in your workplace. Put together a presentation showing your executive the benefits of the training. Be strategic. Everyone needs to be a star in their job today.

Training 100

Training Promotion Skills Learning 100

On The Job

DECEMBER 26, 2007

We can’t leave the training up to companies alone. Just as parents need to define appropriate etiquette for dining and dating, they should tell their children that their e-mail habits create immediate impressions, too. Likewise, schools — including colleges and universities — should incorporate e-mail training into their courses.

Cubicle 100

Cubicle Etiquette Salary Training 100

Office Dynamics

MARCH 12, 2015

It is very hard for small business to find the money to support training. I wrote an article called Getting To Yes that outlines the steps you need to take to persuade your executive to support your training. What about taking advantage of training from Skillsoft or an employee training through your company?

IAAP 100

IAAP ASAP Administrative Professionals Training 100

Professional Assistant Blog

MARCH 20, 2008

Today’s assistants are computer savvy, smart and up-and-coming, and consider themselves professionals in the workplace. They each took the initiative to get appropriate training and education to better equip them in the areas they were interested in.

2008 100

2008 2007 Cubicle Google Docs 100

Laughing all the Way to Work

JANUARY 13, 2009

As wonderful as online learning can be, going to a live conference or seminar with other assistants is something that you should try to do a few times a year. I use a place based in Toronto called Last Minute Training. Training On-line 10 Things = Frustration "Mom, I'm sick!" Happy New Year to you as well.

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

NOVEMBER 22, 2008

I also learned at a "Working Smarter with Microsoft Outlook" seminar that we should not use e-mails as urgent requests. I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion.

Time Zones 100

Time Zones IAAP International 2008 100