Service Untitled

OCTOBER 13, 2010

and Canadian consumers about the value of good service over the quality of food they are given at restaurants. A 55% majority of Americans think restaurant service is getting worse, while 32% think service is improving. Part of the value of a service particularly in a restaurant is the customer relation experience.

Customer Service 40

Customer Service Restaurants 2010 Etiquette 40

Service Untitled

FEBRUARY 26, 2010

Chairman and CEO Ronald Schaich has stated that the drop in wheat prices last year has been helpful in avoiding any price increases, but claims that the quality of products at Panera are of the highest priority. Panera kept employee hours steady when other restaurants were cutting hours.

2010 40

2010 Customer Service Restaurants Etiquette 40

Laughing all the Way to Work

JANUARY 31, 2010

I could still send the cards out in hardcopy, and since I could do it online it was convenient and reasonably priced. I sent another assistant a comical card about being stressed out at work. We work in a very busy office so it was a nice surprise for her to receive it and helped put the stress of the office in perspective.

Time Zones 100

Time Zones IAAP 2010 International 100