Professional Assistant Blog

NOVEMBER 19, 2009

Do you find that your staff are not being consistent with their memos, e-mails , the way they answer the phone , etc.? You have to share your secrets with us, if you are not feeling stressed, which I hope you are not. My response to this is: Wow, you are doing the work of 3 people? Ok, I had to squeeze that in.

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Professional Assistant Blog

NOVEMBER 14, 2007

Heres a product that will help you feel better and relieve pain, carpal tunnel syndrome and repetitive stress injury. By The Professional Assistant on Wednesday, November 14, 2007 Filed Under: Ergonomics , Productivity D o you find yourself typing too much? Using the mouse too often? Click on the picture to find out more information.

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Professional Assistant Blog

FEBRUARY 13, 2008

The best way to deal with stressful situations like this is to stop, take a breath and relax for a few minutes. Just getting out the tension will release any anxiety and stress you may have. This happens to me quite often, since I help about 30 people, including 6 managers. Exercise can do wonders.

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Professional Assistant Blog

AUGUST 28, 2007

By The Professional Assistant on Tuesday, August 28, 2007 Filed Under: Organize A re you afraid to talk to your boss about your workload - if you really do feel stressed about the workload that you have? Home About Me Advertise Are You Afraid to Talk to Your Boss? Try using the "Compliment Sandwich" method.

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Professional Assistant Blog

JANUARY 14, 2008

Using e-mail is a great tool, especially if you are trying to cut down on company costs via international phone calls and postage fees. Another point I would like to stress is to archive your e-mails for a certain period of time that either you or your company feels would be appropriate. At least you will have proof of it.

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Professional Assistant Blog

FEBRUARY 25, 2008

Trust me, it can be very stressful! No matter which type of firm you choose, make sure that it’s a perfect fit for you and your employer. You don’t want to end up looking for another job. If you like this post, please subscribe to my feeds or get posts e-mailed directly to you. Until next time, Take care - of your clutter!

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Professional Assistant Blog

MARCH 10, 2008

Our lives are increasingly hectic and we are bombarded by so much stuff on a daily basis that learning to be productive, so as to handle the stresses of modern life, is a wise move. It’s understandable this has come about. And that’s just for your personal life.

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On The Job

MAY 21, 2009

Take an etiquette class. Many universities or even local business groups will offer etiquette classes, which many college kids dont even consider until theyre seniors and realize their manners border on the ape-like. I recently spent several days with professors, and then interviewed some over the phone. Their words, not mine.)

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Stephanie LH Calahan

MARCH 25, 2011

In addition to the name, phone numbers, company, and e-mail, include where and when you met the person, who introduced you, and why you might want to contact him/her in the future. Not Worth Stressing Out About. I do as I advise people when I consult on business and social media etiquette. The business cards? Booking Notebook.

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Professional Assistant Blog

MARCH 6, 2008

Lifes too short to stress out! You can also check out an article I wrote on " 4 Ways to Cope with Difficult Colleagues " I hope that Ive at least shed some light on your situation and hope that things can get resolved one way or another. Dont drive yourself nuts about these things. Until next time, T ake care - of your clutter!

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Laughing all the Way to Work

JULY 16, 2010

Good time management skills can help reduce confusion, stress, and even workload levels, so there are many benefits to making sure that time is well spent. Check: Are phone calls planned? For each one, write down what you hope to accomplish with the phone call to help you stay focused. Check: How much time is spent on e-mail?

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Service Untitled

MAY 27, 2010

Of course, a customer service representative doesn’t need a computer program to tell them how a customer is feeling when he starts screaming in the phone, but Magnify claims it can predict that outcome before it actually happens. Cogito Health uses similar programs to diagnose depression, drug compliance and post traumatic stress.

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Stephanie LH Calahan

APRIL 12, 2010

Main | Your Etiquette Practice Could be Killing Your Productivity » 5 Easy Ways Kick-Start Your Daily Personal Productivity As you search for your ultimate personal productivity blueprint, don't forget to think about how you get going in the morning.  Productive & Organized Home Contribute to P&O! What About You?

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Laughing all the Way to Work

JULY 9, 2010

Before I left I went over my checklists a few times to make sure I had everything and it was stress free each day as I reviewed the lists and checked off the items to bring. The meetings were stress free and I was able to depend on my checklists and templates. Did I phone to get my electricity turned on? 411 Look Up 411.ca

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Service Untitled

FEBRUARY 26, 2010

Panera’s attitude towards their employees can only stress the importance of employee satisfaction delivering and contributing to customer satisfaction. Leave a Reply « How to effectively complain over the phone Do toll-free numbers help customer service? It certainly seems the Panera “way&# is a success.

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Laughing all the Way to Work

DECEMBER 19, 2009

When I receive an initial request for a meeting, I use a meeting form and write down the information I need: who is requesting the meeting, what is the purpose of the meeting, where it will be held and a phone number or an e-mail address and dates that are available. Much easier than searching in Outlook and less stressful.

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Laughing all the Way to Work

JANUARY 31, 2010

I sent another assistant a comical card about being stressed out at work. We work in a very busy office so it was a nice surprise for her to receive it and helped put the stress of the office in perspective. She loved it! I dont often promote any businesses from my blog, but I thought this one was worth talking about. (for

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Recruit CRM

FEBRUARY 21, 2022

Effective Use of Phone/Video Calling Recruiters spend 80% of their time in communicative tasks, including interviewing, meeting hiring managers and phone calling. In addition to this, the pandemic has led to a significant rise in remote recruitment methods, including video calls and phone calls.

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Laughing all the Way to Work

MARCH 20, 2010

Having a buddy can take some of the stress off and give you assurance that you have someone you can depend on. Many times I am so thankful I had that quick chat or read that email that I was copied on as that was the exact information I needed when they were away. Yes, it is always nice to have a work buddy. 23, 1 p.m. (for 411 Look Up 411.ca

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Laughing all the Way to Work

NOVEMBER 22, 2008

An e-mail like the one I received would have been better delivered face to face or by phone in order to get the tone of what the person was trying to communicate. I stop the flow and pick up the phone. It is amazing how quickly a matter can be handled on the phone or in person. Why are we not speaking to each other anymore?

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Laughing all the Way to Work

OCTOBER 4, 2008

Posted by Patricia Robb at 11:37 AM Labels: Administrative Assistant , kings and queens of the office , problems , professional assistant , royalty , stresses at work Reactions: Newer Post Older Post Home Join me for a Webinar, Sept. Perhaps even on a little royalty as you pass their way. 5, 2010 at 12 p.m. 411 Look Up 411.ca

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Laughing all the Way to Work

DECEMBER 12, 2008

My former boss gave me an excellent reference on paper and by phone. One of the things they stressed was to hire well. If you do have to leave, dont forget to ask for a reference letter. A good reference can go a long way towards getting your next job. I read an interesting article on what management can do to prevent lay offs.

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Laughing all the Way to Work

JULY 29, 2009

Humour is a powerful stress reliever if done in good taste, but timing is everything. Its not that Im funny, because Im not, but I find a lot of things funny. Both of these positions were in the busiest offices I have ever worked in, but when the going gets tough, humour seems to abound! 411 Look Up 411.ca

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Laughing all the Way to Work

SEPTEMBER 6, 2008

As an aside, pen and paper will suffice if I have to, but you can see that the checklist can help avoid any unnecessary stresses from happening. Another thing to put on your checklist if you are using a laptop is a memory stick. A memory stick is my back up if my laptop and I part ways. 411 Look Up 411.ca

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Laughing all the Way to Work

MARCH 29, 2009

An interview can be as stressful on those conducting it as on the person being interviewed if the conversation does not flow. A firm but short handshake is all it takes. Be prepared in the interview with your own questions too. I always like the interview to be a conversation, with both sides talking. 411 Look Up 411.ca

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Laughing all the Way to Work

OCTOBER 10, 2008

You will also feel more in control of the situation and less stressed. Keeping yourself organized will give your boss assurance that everything is under control and they will feel more secure that you are handling things for them. If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca

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Laughing all the Way to Work

JUNE 14, 2009

This does increase the preparation time, but on the day of the meeting it goes very smoothly with no stress. Then it is a simple matter of filling in the blanks on the day of the meeting. To prepare a minute template simply use your agenda and put it in minute format. 411 Look Up 411.ca

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Professional Assistant Blog

AUGUST 30, 2007

Now you can show your boss the new presentation that they were asking for, without getting your stress level up. You might need to do some formatting on Powerpoint, since it only allows for so many rows. If you have any questions, suggestions or comments, please feel free to click on the "comments" link below and leave some feedback.

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Laughing all the Way to Work

JANUARY 19, 2009

The cure: always answer the phone professionally - this way youre never caught off-guard. I agree that we should always answer the phone professionally, but if it is a co-worker calling, it seems silly to say "Patricia Robb speaking, Executive Assistant to the CEO, may I help you?" January 19, 2009 Patricia Robb said. I shut it off!

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Laughing all the Way to Work

FEBRUARY 20, 2010

Minute taking definitely isnt easy, but it doesnt have to be stressful. My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.© © Copyright Patricia Robb 2010 20 February, 2010 Minute taking made easier. 411 Look Up 411.ca

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