Office Dynamics

JUNE 4, 2014

Remember your etiquette in all settings is vital, even when they are “virtual” settings! Here’s a timely example of how one administrative assistant used an internal board to efficiently find a solution for a problem half-way around the globe: Example: “I have a Yammer account at my company. Social Networking Tips.

Networking 100

Networking Social Media Etiquette Facebook 100

Professional Assistant Blog

OCTOBER 9, 2008

Use A Phone Call Log! By The Professional Assistant on Thursday, October 09, 2008 Filed Under: MS-Excel , Organize , Productivity D o you find that when you receive phone calls or voice mail messages, you cant remember who called, what time they called, who they were trying to call, etc? Home About Me Advertise Who Called? Whats next?

Phones 100

Phones 2008 Cubicle 2007 100

Office Dynamics

JUNE 27, 2012

The results led to our first “ Email etiquette ” story. The “oops” factor: If you need more than two paragraphs to cover your topic, you’re better off using the phone, or attaching a Word* file. The “oops” factor: Avoid forwarding the “sour grapes” email to your manager or the sender’s manager. Baird, Guest Blogger.

Etiquette 100

Etiquette Filing Email Calendars 100

The Office Professionals Place

OCTOBER 19, 2009

Monday, October 19, 2009 Choose Your Method of Communication Effectively – Email, Phone, In-person, “Snail&# Mail/Memos Have you ever received an email from someone who just started at the company asking you to do something and you haven’t been introduced? Or have you played the popular “phone tag&# game?

Phones 100

Phones Email Filing IAAP 100

Office Dynamics

MAY 27, 2014

Does it make any difference whether you IM or phone someone? Internal correspondence. In his article for CIO.com, Chuck Martin quoted a manager who described face-to-face communication this way: “We need to take vacations from our BlackBerries, computers and voice-mail and get out and talk to everyone in the organization.

Skills 100

Skills Etiquette Social Media Mentoring 100

Laughing all the Way to Work

OCTOBER 4, 2009

.© Copyright Patricia Robb 2010 4 October, 2009 Confessions of a Micro-Manager Who would want to work for a micro-manager? Here are some reasons I think managers can get possessive: Im not sure I can trust you. A manager has to have confidence that you know how to do your job. I never wanted to be a manager.

Management 100

Management Time Zones IAAP International 100

Laughing all the Way to Work

AUGUST 29, 2009

© Copyright Patricia Robb 2010 29 August, 2009 Managing your Bosss Inbox Nowadays our bosses are busy almost 24/7 and in order to cope they need our help managing their e-mail account. Your role may be just to unclutter their Inbox so they can better manage the important items. Lets enjoy our day together.©

Management 100

Management Time Zones IAAP 2009 100

Laughing all the Way to Work

AUGUST 15, 2009

Sometimes I wish I had something to warn me when I am with someone with a cell phone so I can know that we are going to be interrupted. I find it frustrating when people either text while in a conversation or are constantly taking phone calls. Apparently not, when its by phone. In an emergency, the cell phone is a useful tool.

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Professional Assistant Blog

AUGUST 28, 2008

Home About Me Advertise Clock In The Right Time Zone: Booking Meetings in Microsoft Outlook By The Professional Assistant on Thursday, August 28, 2008 Filed Under: Meetings , MS-Outlook , Organize , Productivity , Travel D o you need to book meetings for your manager(s), but most meetings are all over the country or even internationally?

Microsoft Outlook 100

Microsoft Outlook Time Zones 2008 Cubicle 100

Professional Assistant Blog

SEPTEMBER 30, 2008

By The Professional Assistant on Tuesday, September 30, 2008 Filed Under: Productivity D o you receive junk mail, junk faxes and the occasional irritating phone call from telemarketers? Do you even receive voice mails that are left by people trying to sell you something, but you didn’t even hear the phone ring?

Fax 100

Fax 2008 Cubicle Google Docs 100

Professional Assistant Blog

JUNE 8, 2010

By The Professional Assistant on Tuesday, June 08, 2010 Filed Under: Meetings , MS-Outlook , Productivity D o you have trouble trying to book several managers’ meetings, yet you have access to their calendars in Microsoft Outlook 2007? Home About Me Advertise Overlapping Calendars In Microsoft Outlook?

Microsoft Outlook 100

Microsoft Outlook Calendars 2007 2008 100

Professional Assistant Blog

OCTOBER 6, 2009

By The Professional Assistant on Tuesday, October 06, 2009 Filed Under: Meetings , Research , Travel A re you trying to book a flight, hotel or car rental for your manager? Home About Me Advertise Finding The Best Travel Deals - Online! Do you feel like you are going to lots of websites to find the best deal?

Travel 100

Travel 2008 Google Docs Cubicle 100

Professional Assistant Blog

SEPTEMBER 22, 2008

By The Professional Assistant on Monday, September 22, 2008 Filed Under: Organize , Productivity A re you asked to make reservations for your manager(s) at particular restaurants? This has become a great tool for me, since I have to make reservations on a regular basis for my managers. Do you feel that you could be doing this faster?

Restaurants 100

Restaurants 2008 Cubicle Google Docs 100

Laughing all the Way to Work

JULY 16, 2010

.© Copyright Patricia Robb 2010 16 July, 2010 Guest Blog by Alexis Bonari: 10 Easy Ways to Check and Maximize Time Management Photo from Flickr: Public Domain It’s not always about giving the boss her money’s worth – sometimes, it just feels great to know that work time is being managed well.

Time Zones 100

Time Zones IAAP 2010 International 100

Professional Assistant Blog

JANUARY 21, 2008

Home About Me Advertise How to Cope With Co-Workers Arguing By The Professional Assistant on Monday, January 21, 2008 Filed Under: Meetings , Productivity Y ou’re on the phone with a client and an argument breaks out between two of your colleagues. If all else fails, get a supervisor or manager involved. What do you do?

2008 100

2008 Google Docs Cubicle 2007 100

Professional Assistant Blog

OCTOBER 7, 2009

One piece of advise that I give myself on a regular basis so that I dont feel overwhelmed is to break your tasks down into manageable chunks. Then I would open up the applications associated with the next task. Whats next? Subscribe to The Professional Assistant feeds or get posts e-mailed directly to you today.

2008 100

2008 Cubicle Google Docs 2007 100

Professional Assistant Blog

FEBRUARY 29, 2008

Finding the right tools to manage your business can be time consuming. Virtual Assistant Manager is a website that I recently stumbled upon which helps you and/or your organization thrive in this type of environment. This lessens the time you have to spend on the phone. Easily recording the time spent on each task.

2008 100

2008 Cubicle Google Docs 2007 100

Professional Assistant Blog

OCTOBER 15, 2008

By The Professional Assistant on Wednesday, October 15, 2008 Filed Under: MS-Access , MS-Excel , MS-Outlook , MS-PowerPoint , MS-Word , Productivity Y ou receive an e-mail from your manager. Your manager asks you to create a report of some sort and wants you to send it to a client, but making sure that they cannot manipulate the information.

PDF 100

PDF 2008 Cubicle PowerPoint 100

Professional Assistant Blog

DECEMBER 5, 2007

More importantly, do you want to get recognized and let your manager see that you are going that extra mile to do what’s above and beyond of your job expectation? More and more firms are allowing their employees to blog, whether it be internal or external. Blogging about your firm is one of the ways to do this.

2008 100

2008 Cubicle 2007 Google Docs 100

Professional Assistant Blog

OCTOBER 29, 2008

as your client relationship manager (CRM)? Home About Me Advertise Free ACT! CRM) Video Tutorials By The Professional Assistant on Wednesday, October 29, 2008 Filed Under: Productivity A re you using ACT! If you’re looking to purchase ACT! I am sure that this will beef up your productivity with the system. Whats next?

2008 100

2008 Cubicle Google Docs 2007 100

Laughing all the Way to Work

APRIL 17, 2010

If you have to answer the phone, deal with an email or attend to something for your boss, do so, as that is the nature of the admin job -- multi-tasking, but once you have done it, go right back to your to-do list, re-focus and continue what you were doing. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!"

Environment 100

Environment Time Zones IAAP International 100

Laughing all the Way to Work

FEBRUARY 19, 2009

What is the proper etiquette when addressing or writing to a President? Our role is important to the success of executives and managers everywhere. Here is a video link on the proper etiquette to address a President. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" " Warning!

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Professional Assistant Blog

SEPTEMBER 3, 2008

Home About Me Advertise "Excel"ing to Create Subtotal Row Totals By The Professional Assistant on Wednesday, September 03, 2008 Filed Under: MS-Excel , Organize , Productivity Y our manager sends you an e-mail with a spreadsheet attached. I recently ran into this problem as well.

2008 100

2008 Cubicle Google Docs 2007 100

Professional Assistant Blog

MARCH 26, 2008

To combat these problems, here are some tips you can follow: Boredom: Ask your manager or fellow colleagues to see if they need help with anything. Youre there to get paid and get that promotion or raise, so make yourself and your manager proud. People generally gossip at work due to boredom, insecurity, wanting to belong.

Gossip 100

Gossip 2008 Google Docs Cubicle 100

Professional Assistant Blog

AUGUST 29, 2008

Then, you need to assign tasks to each goal, where you break the goal down into manageable chunks. Narrow them down to the amount that you can manage (usually 3 - 5), but some people can do more or less. Having a to-do list can be very helpful in accomplishing your tasks, but also setting goals. Next, add a time frame to each task.

Microsoft Outlook 100

Microsoft Outlook 2008 Cubicle Google Docs 100

Professional Assistant Blog

OCTOBER 31, 2007

If they prompt you to get it done right away (if this is not your immediate supervisor), make sure to let your manager know. They are there to help, since they are managing you. If you feel that your manager thinks of you this way, talk to them about it, but in a professional manner. Dont feel that you are not doing your job.

2008 100

2008 Google Docs Cubicle 2007 100

Professional Assistant Blog

MARCH 28, 2008

One of the simplest things you can do to help the manager of your dream firm decide if you are right for the job, is to send them a Thank You letter after the interview. But you would be surprised that a simple Thank You letter can win over the hiring manager. My phone number is (XXX) XXX-XXXX. Did you attend a few recently?

Postal Code 100

Postal Code 2008 Cubicle 2007 100

Professional Assistant Blog

JANUARY 29, 2008

Since I help out a staff of 30, which includes 6 managers, I constantly am away from my desk doing different tasks such as going to the printer on the other side of the office or bringing rush items to the mail room. Are you the type of person that needs to run between your desk and other places on a regular basis? I am one of these people.

Filing 100

Filing 2008 Google Docs Cubicle 100

Laughing all the Way to Work

MAY 16, 2010

Do you ever get a meeting request and an agenda has not been provided, or if it is a teleconference the call-in details have not been given or the boardroom hasnt been booked for an internal meeting? ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" Whose responsibility is it anyway?

Agenda 100

Agenda Time Zones International IAAP 100

Professional Assistant Blog

NOVEMBER 29, 2007

Hotel managers and catering companies are also getting rave reviews about good branding quality. Some even drink way too much - 2 cups of regular strength coffee is enough. This is actually good for your heart and has many health benefits as well. Upscale coffee brands are becoming the norm in many offices across the world.

2008 100

2008 Google Docs Cubicle 2007 100

Professional Assistant Blog

AUGUST 13, 2008

This should help your manager as well. Outlook now will install the selected items that you chose. Check your calendar to see that everything as populated. Heres a post also on using your Microsoft Outlook calendar properly. Subscribe to The Professional Assistant feeds or get posts e-mailed directly to you today.

Microsoft Outlook 100

Microsoft Outlook Holidays 2008 Calendars 100

Professional Assistant Blog

FEBRUARY 7, 2008

Since I am an administrative assistant for 30 staff, which includes 6 managers, it can get a little hectic at times. Think of ways you can help manage the workload. Do you feel that too many people are coming to you and overloading your workload? This happens to me from time to time.

2008 100

2008 Cubicle Microsoft Outlook Google Docs 100

Laughing all the Way to Work

FEBRUARY 28, 2010

CountryCode.org is a comprehensive guide to make phone calls from anywhere to any country in the world. We list country codes, city codes, international and national dialing codes, and other relevant country information. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" " Warning!

Time Zones 100

Time Zones IAAP 2010 International 100

Professional Assistant Blog

FEBRUARY 13, 2008

This happens to me quite often, since I help about 30 people, including 6 managers. By The Professional Assistant on Wednesday, February 13, 2008 Filed Under: Organize , Prioritize , Productivity A re you having difficulty with overcoming a problem? Do you have too many people coming to you at once asking for your help?

2008 100

2008 Cubicle Google Docs 2007 100

Professional Assistant Blog

OCTOBER 31, 2008

Check with your Human Resources Department or manager to see if this falls into your corporate policy. You dont want to end up at work and be the only one wearing a costume. Looking like a rabbit might be fun, but you dont want to be gnawing your carrot around others as theyre working away.

2008 100

2008 Cubicle Google Docs 2007 100

Laughing all the Way to Work

DECEMBER 19, 2009

When I receive an initial request for a meeting, I use a meeting form and write down the information I need: who is requesting the meeting, what is the purpose of the meeting, where it will be held and a phone number or an e-mail address and dates that are available. When you suspect a co-worker has a substance abuse. " Warning!

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

MAY 9, 2010

I breathe a sigh of relief when I get someones assistant on the phone or receive an email from them. Knowing assistants and having a working relationship with them is very important and can make the difference when you need to set up a meeting or if your boss needs to have a quick phone call with their boss. " Warning!

Time Zones 100

Time Zones IAAP 2010 International 100