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Service Untitled» Blog Archive » Customer loyalty and Toyota

Service Untitled

The Consumer Reports 2010 Car Brand Survey shows Toyota only down by 10% with Honda now in the lead. Depending on which survey you read, it is difficult to discern if Chevrolet and Ford have surpassed Toyota or still lag behind in sales.

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Service Untitled» Blog Archive » Customer loyalty built on company.

Service Untitled

Wouldn’t it be helpful if weekly newsletters went out to everyone in a company from those staff members who have direct links and exposure to customers and be able to link problems, accomplishments, and experiences to the human resources, operations, technology, engineering, finance and even accounting offices?

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Service Untitled» Blog Archive » Wachovia delivers positive.

Service Untitled

Continue reading… 0 votes Posted by meikah | Filed under Banks, Customer Service Experience of the Week, Finance, Service Untitled, Wachovia, customer service [.] One Response to “Wachovia delivers positive customer service&# CustServ: Customer Relations: The New Competitive Edge said: Mar 04, 10 at 11:19 pm [.]

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Service Untitled» Blog Archive » Book Review: The Retail Doctor's.

Service Untitled

The price was $4,200, a higher price than the woman had expected, but the salesperson offered her interest free financing for 36 months. The saleswoman found a selection Jane loved and worked up an estimate. Less expensive products were offered, but Jane kept coming back to her original choice, and just wanted to think about it.