Office Dynamics

MARCH 7, 2016

I spend a lot of my time in the training room with administrative professionals all over the country, I am often taken by the words of wisdom that are shared by the savvy assistants in my classes. In fact, I was struck by the words of one particular assistant who seemed savvy beyond her years. She was a reminder to me – and to us all – that wisdom in the best companies and organizations resides in the support staff as much as, if not more than, members of the management team !

Administrative Professionals 144

Administrative Professionals Stress Training Health 144

Small Business Labs

MARCH 7, 2016

Regular readers know we like new buzzwords here at Small Business Labs and "fractional availability" is a new one to us. We found it in the GigaOm article The Game Changing Economics of Fractional Availability. The article covers the on-demand customer care company Directly. They provide on-demand apps that allow companies to recruit and pay power users to answer customer support questions.

Customer Service 109

Customer Service Skills UPS 109

Professional Assistant Blog

MARCH 7, 2016

I have recently taken up a part time catering course at my local adult college. I love cooking and preparing meals for my kids. I even encourage them to help me in preparing the vegetables and making the family stews. Now that they are that little bit older, I have a little extra time to myself and so therefore I thought that enrolling in a cookery course would be a fabulous idea to learn more recipes and how to prepare food correctly.

Purchasing 100

Purchasing Learning UPS 100

Clutter Coach

MARCH 7, 2016

by I love lists. I have a poor memory so I make lots of lists to help myself get things done that I'd forget otherwise. One list I consult before I do laundry. It's a list of items that don't get washed very often and that I want to keep using until the next washing, such as kitchen potholders and the bathmat. Another list is for things I've loaned to people.

2013 100

2013 Promotion 100

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Management

Brilliantly Better

MARCH 7, 2016

I often see entrepreneurs pivoting just after a few months from starting their product. Pivoting means drastically changing your business model, as a startup. Most of the time, pivoting is seen as a positive thing. I met some entrepreneurs who… The post When Enough Is Enough? appeared first on Dragos Roua.

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Practically Perfect PA

MARCH 7, 2016

What are the main aspects of your role? As First Mate to the Captain, my primary responsibility is to maximise his efficiency. If James isn’t working at full capacity, then the business isn’t being driven at full capacity. I think one of the reasons that BrewDog is so successful is because it operates at light speed. There aren’t the bureaucratic layers.

2017 159

2017 Google Travel Stress 159

Productivityist

MARCH 7, 2016

This episode features a conversation with Aaron Mahnke, accomplished author and the man behind the award-winning podcast Lore. The road to Lore wasn’t a straight one for Aaron, so we talk about the journey he had to overnight success and how he used to work versus how he works today. Relevant Links. Lore. Why I Created Lore | Aaron Mahnke. Frictionless.

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Twitter Travel 40