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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or what about an elegant restaurant that has a dress code prohibiting shorts? Instead of turning someone away, a restaurant staffer escorts him to a private closet that has “loaner pants.” A couple of hours later, the happy patron pays his $200 tab; he will return to the restaurant nine times the next year.

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Let your fingers do the walking: Quick keyboard shortcut keys

Laughing all the Way to Work

I have gotten in the habit of doing this frequently during the day and hardly even think about it until the system shuts down for some reason and then I breathe a sigh of relief when I open the document (by pressing Ctrl + o by the way) and find that I have not lost any of my work. Ctrl + a - Selects the whole document.

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Different spellings: British, Canadian and American

Laughing all the Way to Work

© Copyright Patricia Robb 2010 27 February, 2009 Different spellings: British, Canadian and American I was proofing a document the other day, but since Ive been reading documents from the United States and Canada, I couldnt remember if behaviorial was the American or the Canadian spelling. Lets enjoy our day together.©

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Repeating Headers and Footers while in Sections

Laughing all the Way to Work

.© Copyright Patricia Robb 2010 26 October, 2008 Repeating Headers and Footers while in Sections Someone was asking on another site how to repeat a footer for just one section in a document, i.e. a table. She said it would be the same instructions for a table or a document in Word. These are instructions for Word 2003. "I

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Word and Outlook 2007 tips

Laughing all the Way to Work

spacing To insert a document i.d. or a filename path to your document Insert Footer, Edit Footer On Insert Tab, click on drop down menu for Quick Parts. Then open a new document and paste (Ctrl v). To print the entire screen, press the PrintScreen key and then paste it into a blank document. Choose Field. 411 Look Up 411.ca

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Answering Reader Mail: Green EA, Green Executive

Musings of a High-Level Executive Assistant

Does your boss have allergies, special diet needs, medications (like epinephrine for bee stings?), Are there favorites of anything your boss likes - their coffee, restaurants, cafeteria lunch food, etc? Don't forget about official, company, school, and religious holidays. or anything special you should know about?

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We live in an Acronym Happy World.

Laughing all the Way to Work

Coming from a legal background, we were always taught if you are using an acronym or initialism in writing, on the first use you should spell it out and then put the acronym in brackets, which makes a lot of sense and saves a lot of head scratching and searching the document to figure out what the person is referring to. Excellent material!