Remove Document Remove Filing Remove Meeting Minutes Remove Phones
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10 E-mail Etiquette Pet Peeves and How to Handle Them

Office Dynamics

The “oops” factor: If you need more than two paragraphs to cover your topic, you’re better off using the phone, or attaching a Word* file. Quick fix: Pretty obvious here: Use your organization's internal phone book’s Employee Search tool to verify names and ensure that you have the right person in mind.

Etiquette 100
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Routine Procedure – Monday

Practically Perfect PA

1125 – One of the Directors has popped out of the meeting to ask me to scan a 40 page document without removing the binder for another colleague in the meeting. This takes 10 minutes. I have had to make other tasks a priority including booking an in-house lunch for the CEO for a meeting tomorrow.

Email 100
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Anyone can be an Administrative Assistant, right?

Laughing all the Way to Work

Try to anticipate the need so you can have the file or the answer your boss needs, before he or she even knows they need it. Be professional on the phone and greet people who come calling, but not everyone needs to get in to see the boss. EST Taking Effective Meeting Minutes Join me for a Webinar Oct. 5, 2010 at 12 p.m.

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Frustration Busters!

Laughing all the Way to Work

Recently I was working with someone on an Excel document. They sent an e-mail wondering if any of the assistants could help them export a document from Excel to Word. Unlike Word you will only see the header repeated when you do a print preview or print the document. Or if you want to attach a file, choose Attach File.

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When you need it later: The Bring-Forward System

Laughing all the Way to Work

Tried and True Method: I set up 12 hanging file folders labelled January through to December. I then put the items in a two-fold file folder with his calendar printed out on the one side and the items he will need for the day on the other side. The system I use is quite simple and has been around for a long time. Thats great!

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Administrative Assistant Job Descriptions

Administrative Arts

Answering Phones and Screening Calls. Creating and Modifying Documents. This one item can become a whole list on some job descriptions if they get specific as to the particular documents you’ll manage. This includes setting up and managing electronic and physical files. Scheduling and Setting Up Meetings.

Fax 40
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That is not in my job description.

Laughing all the Way to Work

EST Taking Effective Meeting Minutes Join me for a Webinar Oct. Taking Effective Meeting Minutes ► August (3) Pass it on. Be sure to ask before you take the job. so you clearly understand the supervisor's expectations, especially if this is the first time the supervisor has had their own assistant!