Service Untitled

NOVEMBER 3, 2010

That superior customer experience improves sales, boosts referral rates, and drives up profit margins. Sometimes customer dissatisfaction isn’t just the pink elephant in the room. Sometimes it isn’t clearly defined, but everyone realizes there is something just not dynamic about the customer experience.

Customer Service 40

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Service Untitled

AUGUST 27, 2010

Service Untitled The blog about customer service and the customer service experience. Take for instance, the customer service process for a company. A customer calls in with an order. How is it handled now, and how can another process improve the service?

Customer Service 40

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Service Untitled

SEPTEMBER 8, 2010

Service Untitled The blog about customer service and the customer service experience. Have focus groups; consider an employee survey. Let’s face it; the more positive employee engagement, the more positive customer service, and the more company success. Great thoughts!

Customer Service 40

Customer Service Self Esteem Suppliers Payroll 40

Service Untitled

OCTOBER 22, 2010

Service Untitled The blog about customer service and the customer service experience. Companies need to fix the problem, fire suppliers, establish new procedures, hire new personnel, and communicate to the world that this will never happen again. So what do these examples teach us? David Copperfield.

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Customer Service 2010 Suppliers Etiquette 40

The Small Business Blog

NOVEMBER 13, 2007

You could offer your services for a particular country and become their Virtual Export Assistant for that country. You use your language and local knowledge skills and open up a new market for this small business. So now I had my supplier with whom by this stage I had built up a good base for a trustworthy supplier by way of emails.

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The Small Business Blog

JUNE 8, 2010

Not only does a blog post open you up to your customers giving you a ‘friendly face’, it’s also a great tool for interacting with them. However, a recent survey revealed that only a third of businesses recognised this. Trying to do all that on a website would perhaps be too distracting for your visitors.

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The Small Business Blog

MAY 31, 2006

Simply because the needs of a $100M company, which SAP and Oracle consider a "small" business are not even comparable to a 6-10 person company – traditionally referred to as SOHO , while recently a new term is popping up: VSB – very small business, the absolute "S" part of SMB. We spent a crap-load of money.

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The Small Business Blog

OCTOBER 11, 2007

Her last paragraph reads like this: As we move our company forward and set up business links with companies across the world I believe my story can be seen as an inspiration to others who have the get up and go to begin in business and shows that hard work and determination can cross boundaries and countries. Many give up.

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The Small Business Blog

DECEMBER 7, 2009

Small Business News World Round-up – 2009/12/08 by Stefan Töpfer on Dec 08, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world. .
 Digg Furl Netscape Yahoo!

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