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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. consumers would pay more for a better service experience and that 89 percent have stopped doing business with a company after experiencing poor customer service.

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The Evolution of CRM

Productivity Bits

These are generally focused on sales activities, but also encompass other critical business functions such as customer service, marketing and technical support. A CRM system can create, record and effectively manage order fulfillment data such as transaction documents, sales orders, invoices, purchase orders and credit notes.

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Bookkeeping made easy – WinWeb CashBook | THE SMALL BUSINESS BLOG

The Small Business Blog

Bookkeeping made easy – WinWeb CashBook by Stefan Töpfer on Sep 26, 2006 I am happy to report that WinWeb has launched WinWeb CashBook. Enter the details on a form on the Purchases & Sales pages of ‘Cashbook’ to record any invoices to or from your business.

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Small Business world News Round-up - 2009/10/27

The Small Business Blog

Canadian small businesses report card : Ninety eight per cent of small business owners gave their companies a passing grade in a recent TD Canada Trust Small Business Survey, which asked 1002 small business owners with fewer than 20 employees to score their performance during the past year. — ST. Digg Furl Netscape Yahoo!

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Small Business World News Round-up – 2009/12/15

The Small Business Blog

MSMEs may get procurement preference in PUSs soon : Most of the public sector units will have to source at least one-fifth of their purchases from the micro, small and medium enterprises, if the recommendation of a task force headed by Prime Minister Manmohan Singh’s top aide is accepted. Digg Furl Netscape Yahoo!

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Free Press Release Distribution for Small Business. | THE SMALL.

The Small Business Blog

MapsofWorld.com also offers online purchase of digital map products or subscriptions to regular map feed. Advtmedia has been a trusted and proven supplier of media to the online advertising and online marketing sector since 2005. The EPC is a report which demonstrates the energy efficiency of the building.

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