article thumbnail

Rocky tax season could lead to slow refunds for employees

BMT Office Administration

A portion of this backlog is due to pandemic-related payroll credits. These returns are being worked on at two IRS campuses—Cincinnati and Ogden, Utah—where the IRS has employees who are trained to work on tax credits. As of March 2, 2022, the IRS had 2.5 The problem, we’ve read, is low pay and low morale.

2021 52
article thumbnail

Top 10 Small Business Trends for 2015

Small Business Labs

  Cloud Automation tools are simplifying a wide range of traditional small business applications such as accounting, payroll, inventory management, HR and benefits administration, etc.     3. "Lean Years” thinking will continue in 2015 and small businesses need to evaluate its impact on their firms.

2015 100
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Book Review: The Welcomer Edge: Unlocking the Secrets to Repeat Business

Service Untitled

Shapiro’s organization provides research, training, and consulting services to Fortune 500 corporations on how to improve customer service. Good customer service is good for today. Having a welcomer provide good customer service wil make you return tomorrow. That’s a big difference.

article thumbnail

How to Launch (and Maintain) a Successful E-Commerce Business

Success

Your value proposition is “a promise of value to be delivered ,” says Peep Laja, founder of marketing training firm, CXL. Any less and you attract too many needy customers. More, and they will expect white-glove customer service. Or a service? Or maybe you want to set up an e-commerce store to sell your services?

article thumbnail

Service Untitled» Blog Archive » Employee engagement is a force.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Let’s face it; the more positive employee engagement, the more positive customer service, and the more company success. Train them. The last few years have been a time for slashed training budgets.

article thumbnail

Epic pandemic? Taking control of your career during times of uncertainty

Who's the Real Boss?

Whether those roles present in sales or customer service working the phones, or working on a factory floor or in a distribution centre packing boxes, staying connected to the business in any way you can, will always help for your gainful return.

Resume 52
article thumbnail

Evaluating Benefits 101 – Comparing Premium Costs is Just Not Enough

Small Business CEO

These hidden costs involve the recruiting, hiring and training of employees and can have a significant effect on the financial health and bottom line of a company. In general, these employees are secure in their positions, and are more likely to train faster, stay longer, and be more productive. Benefits Photo via Shutterstock.

Salary 40