ProAssisting Blog
NOVEMBER 22, 2023
They go beyond the realms of traditional administrative support, embodying a diverse skill set and exhibiting exceptional qualities that propel them to be the best virtual assistant in any professional setting, contributing innumerable benefits to your organization.
Success
OCTOBER 24, 2023
Soft skills, often referred to as “interpersonal skills” or “people skills,” are the attributes, behaviors and qualities that help you interact with others more effectively in the workplace. Developing these soft skills examples as a growth challenge will do more than accelerate your career. What are soft skills?
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Success
FEBRUARY 14, 2022
EI is a sought-after trait in job candidates, especially for leading teams or working in customer service. Offices can be stressful places, and having the ability to recognize when things are getting heated and to help others de-escalate is an invaluable skill, no matter where you are in the company hierarchy. Use empathy.
All Things Admin
FEBRUARY 20, 2023
Gone are the days when filing, phone skills, and semi-legible shorthand were key requirements for an admin job. Today’s job descriptions are more likely to include analytical reasoning, critical thinking, complex problem-solving skills, and UX design. What skills should you focus on honing and which should be left behind?
Service Untitled
APRIL 10, 2013
The Customer Service Survival Kit was written by Richard S. Gallagher, a practicing psychotherapist and the author of many customer service books who has trained over 20,000 people on how to handle the most daunting situations with customers while improving their confidence and an organization’s customer relations.
Success
MARCH 4, 2024
In The Alter Ego Effect , author Todd Herman suggests that we add another element: creating an alter ego to boost our confidence and skills. This includes ways to develop important social skills, whether you use them online or in person. Most people think of negotiation as an “us-versus-them” situation.
Office Dynamics
NOVEMBER 13, 2013
Branding is not only about outer appearance; it also includes having a calm demeanor, upbeat attitude, being on time, or providing outstanding customer service to your internal and external clients. Develop persuasion and negotiation skills. Make sure it is professional and unique to you.
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