Andrea Kalli

APRIL 6, 2010

Then again, there is no point in spending every waking minute checking and responding to your emails; you end up getting nothing done, and your business quickly grinds to a halt. Even though these are affiliate links, I use or have purchased nearly all of the products and services listed below.

Email 100

Email Management Microsoft Outlook Social Media 100

Andrea Kalli

MAY 6, 2010

Twitter is a free service and you can link to your Twitter account from your blog or your business’ official website. Customer service is a time sensitive task. When customers have questions or concerns, you need to respond quickly. Best of all, you can handle customer service via Twitter on your mobile!

Twitter 100

Twitter Social Media Microsoft Outlook Customer Service 100

Andrea Kalli

JUNE 18, 2010

In addition, take note of how frequently they ‘@’ and direct message their customers, how frequently they communicate with influential twitterers (5000+ followers) and whether they use their account for customer service or some kind of direct sales service.

Social Media 100

Social Media Twitter Microsoft Outlook Customer Service 100

Andrea Kalli

MARCH 25, 2010

Look at any movie collection and it will no doubt be packed with stories of up and coming people toppling the big and powerful. For a major corporation, the cost of reaching a new customer and doing something special is outweighed by the returns coming in from their already large customer base. Go where they can’t.

Social Media 100

Social Media Microsoft Outlook 2010 Twitter 100

Andrea Kalli

MAY 14, 2010

The problem is that the bulk of these businesses lack the skills, knowledge and time to effectively set-up and implement their Virtual Events. Often, business owners find themselves so caught up in their paperwork or their day-to-day operations that they forget about… Continue reading the rest of this article.

Training 100

Training 2010 Social Media Microsoft Outlook 100

Andrea Kalli

JUNE 17, 2010

Summer is one of the best times for me to catch up on my learning, so this summer I’ve decided to go to camp! Often, business owners find themselves so caught up in their paperwork or their day-to-day operations that they forget about… Continue reading the rest of this article. So let’s do BOTH!!

2010 100

2010 Training Skills Social Media 100

Andrea Kalli

JUNE 17, 2010

Summer is one of the best times for me to catch up on my learning, so this summer I’ve decided to go to camp! Often, business owners find themselves so caught up in their paperwork or their day-to-day operations that they forget about… Continue reading the rest of this article. So let’s do BOTH!!

2010 100

2010 Training Skills Social Media 100