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What Are 5 Components of Emotional Intelligence & How Do They Shape Your Future?

Success

As such, it can be learned over time to unleash the power of your own personal development. Consider, for instance, an entrepreneur who has a great relationship with an essential supplier. The product, price and speed of delivery are each excellent, yet their customer service could use some improvement.

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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

The agent pays to put them up in a luxury condo overnight, covers the change fees on their flights, and sells them a home the next day. You need real connections to develop lasting relationships with your customers. In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S.

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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them. keep it up.

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Tackling Business Strategy: 6 Tenets of Building a Scalable Brand

Success

That logo may look fine close-up on a business card. Learn how to plug in new content at the technical level even if you have a committed staff member. For instance, a pet food supplier would be a candidate for Emma to avoid as she may one day expand into pet foods. Staff members leave, and cross-training is critical.

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Top 5 Tips for Learning More About Your Customers

The Small Business Blog

Top 5 Tips for Learning More About Your Customers by Stefan Töpfer on Mar 22, 2010 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. Try to figure out exactly what it is that you want to know about your customer base. Ignore your spendings on CS & u’r toast.

Learning 100
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Getting Fired Up!

The Small Business Blog

Getting Fired Up! So, now it’s more important than ever to get your team fired up. If you want your staff to work harder then step it up a notch yourself. You might be surprised how much you can learn about your people and your business! It is the only means.” Here are a few ideas: 1.Set

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Ultimate travel itinerary

Practically Perfect PA

With Assist Travel coming up in September in London I wanted to share one of our most popular blogs with you – The Ultimate Travel Itinerary. A well organised travel itinerary is an essential service that assistants can provide for their managers. The airline emergency and customer service numbers.

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