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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Build your own network! Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them.

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Top 5 Tips for Learning More About Your Customers

The Small Business Blog

Build your own network! Top 5 Tips for Learning More About Your Customers by Stefan Töpfer on Mar 22, 2010 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. Try to figure out exactly what it is that you want to know about your customer base. E-Mail me or follow me.

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Top 5 Sales Tips for Small Business

The Small Business Blog

Build your own network! They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Explaining it to potential customers should become second nature to them. Digg Furl Netscape Yahoo!

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The Customer Is Always Right!

The Small Business Blog

Build your own network! by Stefan Töpfer on May 19, 2010 While we all hope to make our customers 100% happy all of the time, and this must of course be what we strive for, there will be occasions where a customer is less than happy with the service you have provided.

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What's Your Business Personality? | THE SMALL BUSINESS BLOG

The Small Business Blog

Build your own network! It is difficult to say but in small business we can learn a lot abut the importance of public relations through this story. Nobody really learns anything real about business, only about life… VB, Stefan Issa Crea Said on May 15th, 2010 at 3:33 am Is this the same thing as personal branding?

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Finding Your Feet In The Business World

The Small Business Blog

Build your own network! It might take time, but you will learn a great deal about how to, and how not to, do things! Another vital action when starting a business is to network – you can begin to do this by using the power of the web to find relevant social media sites for your niche, and then branch in to face-to-face networking.

2007 100
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Top 5 Biz-to-Biz Sales Tips

The Small Business Blog

Build your own network! Try to learn a bit about the industry that your prospective business customer works in so you don’t look out of your depth. It may seem obvious, but periodically asking a customer about how you or your service/product can help make their work-flow easier builds relationships.

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