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Tackling Business Strategy: 6 Tenets of Building a Scalable Brand

Success

Consider slogans and emotive keywords to use on everything from websites and blogs to press releases. Revisiting our example of Emma’s Dog Treats, pet health and happiness should be key in her values media. Her brand also reflects values of pet love, health and well-being. Similarly, create standardized style guides.

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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them. So, listen to them.

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How to improve customer service in the digital world

Service Untitled

So how can Wells Fargo and other institutions or businesses become more customer service friendly? Why isn’t there an application that will take my phone number and call me back as soon as the next customer service agent is available? Train customer service agents better. photo by: prayitno.

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Budget 2010 – The Saviour for Small Businesses?

The Small Business Blog

« Good Customer Service Can Go A Long Way Top 5 Tips for Training Employees on a Budget » « Previous Entries This entry was posted on Wednesday, March 24th, 2010 at 5:58 pm and is filed under SME-Blog. Richard Frank Said on March 29th, 2010 at 5:30 am Good customer service will go a long way.

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Free Press Release Distribution for Small Business. | THE SMALL.

The Small Business Blog

Free Press Release Distribution for Small Business. by Stefan Töpfer on Nov 13, 2007 When you sign up to WinWeb’s free LiveNet – still in public beta – you can also use our useful and FREE RSS Press Release service. You can follow any responses to this entry through the RSS 2.0

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Top 5 Sales Tips for Small Business

The Small Business Blog

They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Explaining it to potential customers should become second nature to them. Everyone in a small business is part of the selling team.

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Top 5 Tips for Learning More About Your Customers

The Small Business Blog

Make the necessary changes once you know exactly what your customers want. « Why Your Small Business Needs A SWOT Good Customer Service Can Go A Long Way » « Previous Entries This entry was posted on Monday, March 22nd, 2010 at 7:00 am and is filed under SME-Blog. Digg Furl Netscape Yahoo!

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