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Over 70% Of Workers Predict Positive Impact From GenAI On Daily Tasks, LexisNexis Finds

Allwork

LexisNexis recently published its 2024 Future of Work Report , which surveyed over 500 professionals globally and took a closer look at the technology’s impact on the workforce.

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Balancing AI Adoption with Employee Morale: The New Challenge for Business Leaders

Allwork

What’s going on: A survey published by KPMG , a professional services firm, reveals that almost two-thirds (65%) of the 225 U.S. executives surveyed believe generative AI will have a high or extremely high impact on their organization in the next three to five years.

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BYOD Improves Customer Service Workflow

Office Dynamics

Imagine being able to assist customers from the comfort of your own home, or even better, imagine being able to reach a customer service representative without having to be put on hold. These two concepts have the potential to become a reality with the latest trend in customer service, BYOD or "bring your own device."

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Businesses need three years to prepare for impact of AI

Workplace Insight

A new survey of 600 UK human resources (HR) managers and directors suggests they will need three years to be ready for the impact of AI on the workplace – yet 99 percent believe artificial intelligence (AI) will deliver benefits. To integrate AI, nearly 40 percent were investing in their tech teams, while 35.5

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More than one in three Americans fear artificial intelligence could take their jobs

Workplace Insight

A survey of 3,000 employees across the United States has shed light on the extent to which workers are concerned about the growth of artificial intelligence (AI) and its impact on their job security. The results of the survey also broke down workers’ concerns by industry.

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Of car dealerships and customer service

Service Untitled

Jaguar of North America has just been recognized as a JD Power 2011 Customer Service Champion which means they have excelled in their own industry by delivering superior service to their US customers. According to JD Power, Jaguar is noted for standing out by satisfying customers with new-vehicle sales experiences.

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Service Untitled» Blog Archive » Customer loyalty and Toyota

Service Untitled

Service Untitled The blog about customer service and the customer service experience. The Consumer Reports 2010 Car Brand Survey shows Toyota only down by 10% with Honda now in the lead. Customer loyalty built on company focus I grew up in a very small town where we.